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Department: IT
Position: IT Help Desk / Telecom Technician (Entry-Level – Growth Opportunity)
Reports To: IT Manager
Location: Los Angeles, CA, In-Person
Position Type: Temp-To-Hire (30-90 days probation period)
Overview
We are hiring an entry-level IT professional looking to build a long-term career in IT. This role offers hands-on experience across infrastructure, support, and systems, with clear growth potential.
This is a fast-paced, demanding role in a manufacturing environment. Long-term commitment is required. Candidates must be reliable, accountable, and willing to continuously learn.
Key Responsibilities
- Provide IT support (in-person, phone, remote)
- Troubleshoot hardware, software, network, and access issues
- Manage user accounts (Active Directory / Entra ID)
- Deploy and support devices (PCs, laptops, printers, mobile)
- Perform structured cabling and telecom work
- Support Microsoft 365, Azure, and network infrastructure
- Assist with Power Apps, Power Automate, and SharePoint
- Monitor and respond to cybersecurity risks
- Document work and manage support tickets
- Coordinate with vendors and assist with IT projects
Requirements
- 2+ years IT Support / Help Desk experience
- Strong troubleshooting skills (hardware, software, networking)
- Experience with Microsoft 365, Windows, and basic Azure/cloud
- Wireless networking and remote support experience
- Telecom/cabling experience required
- Strong communication and organizational skills
Work Environment
- High workload, multi-tasking, and deadline-driven
- On-call, overtime, and occasional travel required
- Work in industrial/manufacturing environments
- Must lift up to 50 lbs and work on ladders
Preferred
- Bilingual (English/Spanish)
- IT certifications (A+, Network+, Microsoft)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
Job Type: Temp-to-hire
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
