Emergency Medical Support Personnel - Full-time and Part-time Positions
Hourly Position - $18.04/HR
Must be flexible to work days, swings, or graves shift and available for weekends and holidays as needed.
PURPOSE:
Under the direction of the Security Manager, the EMSP is responsible for providing emergency medical treatment to guests and Team Members. This position is also responsible for ensuring a safe and secure environment by completing the functions of Security Ambassador, which includes money escorts, routine patrols and assisting guests and Team Members as needed.
SUPERVISORY SCOPE:
This position directly supervises:
N/A
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
-
Provide highest level of customer service available by demonstrating “EDGE”.
-
Serve as First Responder to all medical emergencies for guest and Team Member injuries and illnesses.
-
Respond to all medical situations and follow property medical protocols.
- Provide emergency medical first aid and determine necessity for treatment off-site and prepares patients for transport.
-
Ensure medical equipment and supplies are properly maintained and stocked.
-
Other duties as assigned.
REQUIREMENTS:
Education and Experience:
-
High School Diploma or GED equivalent.
-
Must possess, maintain, and remain in good standing as a EMT-B or above with the Texas Department of Human Services or have a LVN/RN license in good standing with the Texas State Board of Nursing.
-
Must possess and maintain a current CPR certification for Healthcare Providers.
-
Must possess and maintain a current valid driver’s license.
Skills and Abilities:
-
Effective communication skills.
-
Ability to display professionalism.
-
Must be able to perform triage and provide treatment to patients within scope of established protocols.
-
Must be able to compose a clear, concise, and accurate report on patient conditions in accordance to HIPPA requirements.
-
Must be able to identify and report unsafe or hazardous conditions.
-
Provide exceptional guest service to all internal and external guests.
-
Must be able to perform any and all duties of a Security Ambassador.
-
Ability to read and comprehend instructions, correspondence, memos, and protocols.
-
Ability to carry out instructions furnished in a written, oral, or diagram form.
-
Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to lift and push/pull up to 100 lbs.
PREFERRED
Education and Experience:
-
Licensed Medical Provider.
-
Two years of related experience as a Medical Provider.
-
Previous experience as Security or Medical Provider at a gaming facility.
REQUIRED TRAINING:
-
New Team Member Orientation
-
Team Member Policy Handbook
-
Department Policy Handbook
-
Guest Service Standards
-
Any position related training deemed necessary by Department Manager
CONDITIONS OF EMPLOYMENT:
-
Must possess sensitivity to the Native American culture.
-
Must be a minimum of 18 years of age.
-
Must be able to obtain and maintain a Gaming License.
-
Must comply with all Naskila Casino Policies.
-
Must successfully complete an Introductory Period.
-
Must be able to communicate and interact with Guests, fellow Team Members, and Management in a professional and courteous manner.
-
Must follow all Safety Rules and Regulations.
-
Must adhere to Dress Code and Appearance Policies.
-
Must maintain and wear uniform provided by Naskila Casino, if applicable.
-
Practice good personal hygiene.
-
Must be willing to work all shifts, weekends, and holidays as deemed necessary by the Department Manager.
GUEST SERVICE EXPECTATIONS:
In support of our Brand Promise all Team Members will be expected to provide an Exceptional Entertainment Experience. Team Members will specifically:
-
Delight Our Guests
-
Pay Attention to Details
-
Help Other Team Members Succeed
