Care Finders Total Care, a Modivcare Personal Care Service, is looking for a Care Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.
- Pay: $20- $24 Hourly
- Schedule: M-F 8:30AM-5:00PM
- Office Address: 734 NJ-37 # 4, Toms River, NJ 08755
- Language Requirement: English & Spanish speaker required
Benefits and Perks…
- Medical, Dental & Vision Insurance
- 401(k) with a 6% match
- Paid Time Off
- Employee Assistance Program
- Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
- Voluntary Term Life and AD&D Insurance
- Legal Services Insurance
- Short-Term and Long-Term Disability
- Accident, Critical Illness & Hospital Indemnity Insurance
You will...
- Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers.
- Collaborate with internal teams to determine patient eligibility and initiate the intake process.
- Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination.
- Address inquiries, concerns, and provide guidance on accessing services and resources.
- Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences.
- Monitor and update schedules to accommodate changes, cancelations, and rescheduling needs.
- Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals.
- Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication.
- Provide compassionate and empathetic support to patients and their families throughout the care coordination process.
We are excited to speak to someone with the following…
- High school diploma or equivalent
- 1+ years of customer service experience required.
- 1+ years of home healthcare experience preferred.
- Bilingual in English & Spanish required
PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job: Combination of office work and travel; frequent standing and walking; driving between locations; use of computers and mobile devices; occasional lifting up to 20 lbs.
We live and lead by our Values…
- We treat everyone with dignity and RESPECT
- We earn the TRUST of our members, and each other
- We provide RELIABLE services that open doors
- We serve with courtesy and COMPASSION
- We prioritize SAFETY
- We communicate with purpose and TRANSPARENCY
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace