Job Summary: Support Services Provider (SSP) is responsible for helping a Deaf-Blind and/or individual with moderate vision loss learn skills and get supports needed to pursue personal interests, integration, and independence. The SSP staff is to assist Deaf-Blind individuals in achieving their goals, personal values, and acts as a link between persons who are Deaf-Blind / Visually Loss and their environment as a guide and communication facilitator. Hours are Monday-Friday from 8:00 AM -4:00 PM
SUPPORT SERVICES PROVIDER DUTIES:
- Provides services such as one-on-one communication assistance and supervision with activities of daily living such as safety in the community, public transportation, shopping, socialization, and/or other tasks chosen by the individual.
- Receives additional instructions from the Assistant Director of Deaf services to support and promote services to achieve goals of individuals.
- Communicate with Assistant Director of Deaf Services about needs desired by individual. Recommend addition services based on their growing knowledge of the individuals’ interest.
- Documents progress notes related to travel/assistance provided to consumers.
- The SSP may provide information to the individual to assist in considering options, but at no point should make decisions but to remain objective, supportive, and empowering while providing services, sparing in expressing their personal interest.
- Report attendance and daily activities to the Manager of Deaf services.
- Attend training sessions designed to increase knowledge base related to Deaf Blindness, Rights and Responsibilities of participants, and all required agency training.
- Attend all scheduled Staff meetings. Be reliable, punctual and adhere to all Center for Disability Right's (CDR) agency policies and procedures.
QUALIFICATIONS:
- High School Diploma or General Education Degree (GED).
- One (1) year of experience working with Deaf individuals preferred in human services field.
- Knowledge of Deaf and Deaf-Blind Culture.
- Must be fluent in American Sign Language (ASL).
- Valid Driver’s License and reliable transportation.
- Ability to comprehend and communicate through written dialogue.
- Good customer service and organizational skills.
- Ability to get along with individuals of all backgrounds.
- Ability to be able to handle unknown situations.
- Ability to tolerate individuals and activities from various cultural backgrounds.
- Ability to be flexible and work varying hours depending on the needs of consumers.
Pay: $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- What is your understanding of the role of a Support Service Provider (SSP) for Deaf-Blind individuals?
- Do you have at least one year of experience working with Deaf, Deaf-Blind, or visually impaired individuals in a human services capacity? Please briefly describe your experience.
- As an SSP, how would you provide visual or environmental information (e.g., in a restaurant or shopping setting) to a consumer?
- Are you comfortable acting as a guide, helping a consumer navigate public transportation or safely walk through the community
- You are helping a consumer fill out a form, and you disagree with their answer. How would you handle this while remaining objective and empowering?
- How would you describe your knowledge of Deaf-Blind culture and the specific, unique needs of this community?
- Are you comfortable documenting progress notes and reporting daily activities to a manager
- This position requires high reliability and punctuality. Are you available for flexible hours, including weekends or evenings?
- Are you willing to attend mandatory training sessions related to Deaf-Blindness and agency policies?
Education:
- High school or equivalent (Required)
Language:
- American Sign Language (Required)
Work Location: In person
