Job Title: Legal Administrative Assistant – Property Damage
Location: In Person – West Hartford, CT
Job Type: Full-Time
Are you a customer-focused professional who enjoys helping people navigate challenging situations? Do you thrive in a fast-paced environment where organization, communication, and problem-solving are key? If so, Goff Law Group wants YOU on our team!
We're a dynamic, client-centered personal injury law firm dedicated to delivering exceptional results and outstanding client service. As our Property Damage Assistant, you'll play a vital role in helping clients resolve vehicle and property damage claims efficiently while providing the support and guidance they need every step of the way.
What You’ll Do:
- Manage and maintain property damage claim files using our case management system
- Assist clients in navigating the property damage claims process from start to finish
- Coordinate rental vehicle reservations, extensions, supplemental repairs, and loss-of-use payments
- Communicate with insurance carriers, adjusters, repair facilities, rental companies, and clients
- Monitor claim status and proactively follow up to keep claims moving toward resolution
- Obtain repair estimates, total loss documentation, and other supporting records
- Provide timely claim updates and exceptional customer service to clients
- Track and document all claim-related communications and activities
- Support claim resolution efforts while ensuring accuracy and attention to detail
- Maintain confidentiality and compliance with firm policies and procedures
What You Bring to the Table:
- Outstanding customer service and interpersonal skills
- Strong written and verbal communication abilities
- Excellent organizational skills with keen attention to detail
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong problem-solving skills and follow-through
- Proficiency with Microsoft Office and case management software
- A positive attitude and team-oriented mindset
Bonus Points For:
- Two or more years of experience in administrative support, insurance claims, property damage, personal injury, or a law firm setting
- Experience working directly with insurance carriers and claims processing
- Bilingual (English/Spanish) skills
- Experience with case management software
What We Offer:
- Competitive salary based on your experience and skills
- $45,000 to $60,000 a year
- Comprehensive health, dental, and vision insurance
- Generous paid time off and holidays
- A supportive team‑oriented work environment
- Opportunities to learn, grow, and advance within the firm
Ready to Join Our Team?
Apply today and become part of a firm that values professionalism, teamwork, and operational excellence.
Pre-Employment Screening
As part of our commitment to maintaining a safe, secure, and professional workplace, all offers of employment are contingent upon the successful completion of a background check and a pre-employment drug screening. These screenings are conducted in accordance with federal, state, and local laws and are designed to ensure the integrity and safety of our team and clients.
We are an equal opportunity employer and comply with all applicable laws regarding non-discrimination and fair hiring practices.
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Experience:
- Administrative: 2 years (Preferred)
- Law office: 2 years (Preferred)
Work Location: In person
