ALABASTER CITY SCHOOLS
JOB DESCRIPTION
Multiple Positions
JOB TITLE: Information Technology (IT) Technician
REPORTS TO: Assistant Superintendent of Technology
MINIMUM QUALIFICATIONS:
- One (1) year of computer support, troubleshooting or related experience preferred.
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Possess and maintain a valid driver's license.
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Communicate effectively through written and oral communication skills.
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Ability to lift up to 50 pounds; agility and dexterity needed to climb, stoop, bend, lift/move equipment (computers and/or peripherals, etc.) when necessary and to perform technical equipment inspections and/or repairs, including the inspection of cabling in floors and ceilings.
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Ability and willingness to work after hours, weekends, or holidays when necessary.
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Ability to be punctual and maintain regular attendance.
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Such alternatives to the above qualifications as the Board may find appropriate and acceptable.
PERFORMANCE RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
- Be proficient in working with the following operating systems: Windows, Mac OS, iOS, Chrome, and Android.
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Be proficient in supporting network administration duties such as troubleshooting, securing the network, maintaining users, etc.
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Be competent in the use of software applications such as word processing, databases, and spreadsheets.
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Perform maintenance on computers and computer systems.
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Provide users with efficient, effective, courteous and timely technical support.
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Demonstrate skill in problem-solving.
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Assist in researching and selecting appropriate technology resources (including but not limited to computers, hardware, software, audio/visual equipment, etc.).
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Work with school and district technology team to identify and implement plans for technology upgrades and deployments.
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Replace, repair, and install parts of computer hardware, including performing diagnostic tests and troubleshooting to determine if problems are hardware or software problems.
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Diagnose technology issues to determine if problems are hardware or software.
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Display appropriate workplace appearance and conduct.
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Manage time and tasks independently and efficiently.
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Maintain a positive and helpful disposition in working with others.
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Be prompt, punctual, and dependable.
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Keep abreast of current and emerging technologies through continuing education and professional learning.
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Perform other work-related duties as assigned by the Chief Technology Officer.
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Participate successfully in training programs, professional development, or other learning to increase skill and proficiency related to job performance and leadership.
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Follow directions and ask for assistance or clarification when needed.
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Adheres to school system rules, administrative procedures, local Board policies, and state, federal, and local laws.
TERM OF EMPLOYMENT: 12-Months / 240 days per year
EVALUATION: Performance will be evaluated in accordance with the support personnel evaluation system and Board policy.
SALARY RANGE: Appropriate placement on current salary schedule.
