Overview:
We are looking for an exceptional Assistant Property Manager to join our team at our 328-unit Cambridge Square Grands Rapids/Plymouth Arms apartment community!
The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.
Responsibilities:
The Assistant Property Manager must be able to perform the following tasks:
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Promptly answer telephone and e-mail inquiries from residents and prospective residents.
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Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
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Assist with completing move-ins, move-outs, certifications, and renewals.
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Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
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Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
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Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
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Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
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Assist with marketing surveys.
- Pursue and collect rent payments, assist with delinquencies, and court filings.
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Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
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Prepare, submit, and maintain accurate records, reports, and documents.
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Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
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Provide information and reports in coordination with other departments as needed.
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Conduct all activities in accordance with HUD regulations and Fair Housing requirements.
Qualifications:
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High school diploma or equivalent combination of education, training, or experience.
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Property Management experience preferred.
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Must be detail oriented and organized.
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Must have and maintain a valid driver’s license in the state of residence.
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Able to work a varied schedule including weekends.
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Must be willing to travel for training and meetings.
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Must be able to communicate effectively verbally and in writing.
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Must be able to read and comprehend the English language.
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Fluent in Spanish is a plus.
Glick is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401K plan with generous matching. There's also an excellent opportunity for advancement.
