Remote Clinic Nurse (RN/LPN/CMA) – Work From Home
Platte River Foot & Ankle Surgeons
Job Type: Full-Time Location: 100% Remote (United States) Hours: Monday–Friday | 8:30 AM – 5:00 PM Central Time
About Us
Platte River Foot & Ankle Surgeons is one of the fastest-growing physician-owned podiatric surgery practices in the Midwest, serving patients throughout Nebraska, Kansas, Oklahoma, with continued expansion into new markets.
We believe patients deserve world-class foot and ankle care delivered with compassion, efficiency, and exceptional communication. Our Remote Clinic Nurse plays one of the most important roles in accomplishing that mission.
If you enjoy patient education, problem solving, collaborating directly with physicians, and building meaningful relationships with patients while working from home, we'd love to hear from you.
Position Overview
This position serves as the primary clinical point of contact for patients with active treatment plans and post-operative care needs.
You will work directly with our surgeons, physician assistants, nurse practitioners, medical assistants, and administrative teams to ensure every patient receives outstanding clinical support throughout their treatment journey.
This is much more than answering phones—you are the patient's clinical advocate.
The average daily call volume is approximately 30 inbound patient calls, allowing time for meaningful patient interactions and completion of administrative responsibilities.
What You'll DoPatient Care
- Answer inbound clinical phone calls from patients regarding treatment plans
- Educate patients regarding physician instructions and treatment recommendations
- Triage patient concerns and communicate with providers when clinical guidance is needed
- Collaborate closely with DPM surgeons and Advanced Practice Providers (APPs)
- Ensure patients understand medications, wound care, activity restrictions, and post-operative instructions
- Escalate urgent concerns appropriately
- Serve as a patient advocate to help resolve concerns quickly and compassionately
Post-Operative Care
- Conduct scheduled post-operative follow-up calls
- Monitor patient recovery
- Identify potential complications early
- Coordinate additional appointments when necessary
- Ensure patients receive an exceptional surgical experience
Clinical Documentation
- Document all patient interactions accurately within the electronic medical record
- Maintain timely and complete chart documentation
- Assist providers with documentation as assigned
Administrative Responsibilities
- Insurance verification
- Prior authorizations
- Medication refill coordination
- Clinical messaging
- Routing patient requests
- Coordination with billing, scheduling, and clinic staff
- Additional administrative duties as assigned
Team Collaboration
- Work alongside providers across multiple clinic locations
- Participate in daily communication with the clinical team
- Cross-train to provide backup support for centralized scheduling when needed
- Maintain excellent communication with providers and leadership throughout the day
Schedule
- Monday through Friday
- 8:30 AM – 5:00 PM Central Time
- No evenings
- No weekends
- No holidays
- No call responsibilities
- Full-time remote
Compensation
- RN/BSN $24 - $30.00/hr based on experience
- LPN $ 20 - $24.00/hr based on experience
- Medical Assistant $14.00 - $22.00/hr based on experience
QualificationsRequired
- Current U.S. RN, LPN/LVN, or Certified Medical Assistant (CMA) license/certification
- Minimum of 2 years of clinical experience
- Excellent telephone communication skills
- Strong multitasking abilities
- Exceptional written documentation skills
- Comfortable working independently in a fully remote environment
- Strong computer skills
- Ability to learn multiple software systems
- High-speed reliable internet connection
- Private, distraction-free home office
- Ability to remain actively engaged throughout the scheduled workday
Preferred
- Surgical clinic experience
- Orthopedic or podiatry experience
- Telephone triage experience
- Prior authorization experience
- Insurance verification experience
- Electronic Medical Record (EMR) experience
- Remote healthcare experience
What We're Looking For
We're searching for someone who:
- Loves helping patients
- Has exceptional empathy
- Communicates professionally
- Thrives in a fast-paced environment
- Takes ownership of patient concerns
- Solves problems independently
- Works well with physicians and clinical teams
- Maintains positivity under pressure
- Pays close attention to detail
- Represents our practice with professionalism in every interaction
Technology Requirements
This is a fully remote position.
Employees are expected to provide and maintain:
- Reliable computer capable of running multiple applications simultaneously
- High-speed internet connection
- Webcam
- Noise-canceling headset
- Quiet home office free from distractions
Reporting Structure
This position reports directly to the Clinical Team Lead, who reports to the Practice Manager.
You will work closely with surgeons, physician assistants, nurse practitioners, medical assistants, schedulers, and administrative staff throughout the organization.
Why Join Platte River Foot & Ankle Surgeons?
- 100% Remote
- Stable Monday–Friday schedule
- No nights
- No weekends
- No on-call responsibilities
- Physician-owned practice
- Collaborative team environment
- Opportunity for growth as our organization expands into new states
- Meaningful work helping patients recover and improve their quality of life
- Supportive leadership committed to excellence in patient car
Pay: $14.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid sick time
- Paid time off
- Retirement plan
Work Location: Remote
