Office Supervisor
Lexington, MA
Full-Time
Clearview Dermatology is seeking an experienced Office Supervisor to lead the daily operations of our growing Lexington location.
This is a hands-on leadership role ideal for someone who enjoys building teams, improving workflows, supporting providers, and creating an exceptional patient experience. While this position will initially spend time assisting with front-office operations as the practice continues to grow, the long-term focus is on leading the office, developing staff, and driving operational excellence.
Responsibilities Leadership
- Supervise and support both Patient Services and Clinical staff.
- Foster a positive, professional, and accountable work environment.
- Coach, mentor, and develop employees.
- Assist with onboarding and training new team members.
- Address day-to-day operational issues while escalating significant concerns appropriately.
Operations
- Oversee the daily operation of the Lexington office.
- Monitor patient flow and provider schedules.
- Identify opportunities to improve workflow and efficiency.
- Ensure consistent office standards are maintained.
- Coordinate staffing coverage and daily assignments.
- Work closely with the Practice Director on office operations and growth initiatives.
Patient Services
- Assist with patient check-in and check-out as needed.
- Support scheduling and registration processes.
- Help resolve patient concerns professionally.
- Ensure an exceptional patient experience from arrival through departure.
Provider Support
- Partner with providers to improve office efficiency.
- Help remove operational barriers that impact patient care.
- Ensure providers have the support and resources needed throughout the day.
Qualifications
- Minimum of 5 years of healthcare leadership or supervisory experience
- Medical office experience required
- Experience supervising staff in a physician practice
- Strong organizational and problem-solving skills
- Excellent communication and leadership abilities
- Ability to thrive in a fast-paced environment
- Experience with EHR/practice management systems
Preferred
- Experience managing both front-office and clinical operations
- Experience implementing workflow improvements
Compensation & Benefits
- Starting at $28.00/hour, based on experience
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) with Company Match
- Paid Time Off
- Employee Discount
Pay: From $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
