Account Manager
Location: North Chicago, IL
Job Type: Full-Time
Salary: $65,000–$75,000
A leading large-format printing company is seeking an Account Manager to build strong customer relationships while managing print projects from order through delivery. This role is ideal for someone who excels at communication, organization, and customer service in a fast-paced manufacturing environment.
Responsibilities:
Serve as the primary point of contact for assigned customer accounts.
Manage projects from estimate through production and final delivery.
Coordinate with sales, production, scheduling, shipping, and customer service teams to ensure project success.
Communicate project updates, timelines, and delivery expectations to customers.
Resolve customer questions and concerns quickly and professionally.
Review orders for accuracy and ensure all job specifications are complete.
Prioritize multiple projects while meeting deadlines and maintaining a high level of customer satisfaction.
Qualifications:
Associate degree or equivalent work experience, preferably in printing, graphic arts, or a related field.
Previous account management, customer service, or print industry experience preferred.
Knowledge of large-format printing and production processes is a plus.
Excellent communication, organization, and problem-solving skills.
Strong attention to detail and the ability to manage multiple priorities.
Proficiency with Microsoft Office; experience with print management or ERP software is a plus.
Ability to work effectively both independently and as part of a collaborative team.
If you enjoy building customer relationships, managing complex projects, and working in a dynamic print production environment, we'd love to hear from you.
