Department: Admissions / Guest Relations
Reports To: Guest Relations Lead and AdmissionsGuest Relations Supervisor
Position Type: Seasonal (Summer)
Want a summer job where you get to help people and be part of the fun? As a Guest Relations Team Member at Enchanted Parks, you'll be the friendly face guests turn to for help, answers, and park information. If you're outgoing, helpful, and enjoy working with people, this is a great way to gain customer service experience while enjoying an exciting park environment.
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Free park admission
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Team member ride nights and special events
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Flexible scheduling that works with school and summer plans
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Onthejob training provided
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Great experience for communication, problemsolving, and customer service skills
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Open to applicants 16 years and older
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Greet guests and help answer questions about the park
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Sell tickets, season passes, and other admissions products
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Handle transactions accurately and responsibly
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Listen to guest concerns or feedback and help find solutions
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Respond to guests in person, by phone, or electronically
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Maintain a clean, friendly, and welcoming work area
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Rent strollers and wheelchairs when needed
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Use multiple computer systems to assist guests
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Manage Lost and Found items and inventory
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Help create a positive guest experience every day
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Assist with additional duties as assigned by leadership
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Minimum age: 16
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Friendly, positive attitude and strong communication skills
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Comfortable speaking with guests facetoface and over the phone
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Ability to multitask and stay calm in busy situations
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Willingness to work evenings, weekends, and holidays
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Ability to adapt quickly and problemsolve
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Comfortable using computers and learning new systems
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Able to stand for long periods and work outdoors in various weather
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For LostFound/Rentals: ability to lift up to 40 lbs
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Strong teamwork skills and professional behavior
Additional responsibilities may be assigned as needed to support park operations.
Apply online at EnchantedParks.com/Jobs
Enchanted Parks is a SmokeFree, DrugFree Equal Opportunity Employer.
