Pay: $75,000 – $90,000+ per year (includes monthly performance achievement incentive pay)
Are you looking for a professional home with a healthy culture where you can develop your management skills and grow your income?
Summary
Planet CJDR is expanding — we're opening a second collision center location, and we're looking for a Collision Center Manager to help lead the growth. In this role, you'll partner directly with our Collision Director, who oversees both locations, while taking full ownership of your department's day-to-day operations and results. With a steady pipeline of warranty and insurance work already in place, your focus will be on what drives our success: strong administration, consistent production, and operational efficiency. You'll build and develop your own team, coach team members to perform at their best, oversee the quality and completion of all repairs, hit monthly and annual financial targets, and maintain outstanding relationships with our customers and insurance partners.
Why Planet?
Planet is a great place to work — and you don't have to take our word for it. Selected from over 20,000 dealerships nationwide, Planet has twice been named to the Automotive News "Top 100 Best Dealerships to Work For." The Boston Globe has also selected Planet nine times for its "Top Places to Work" list, chosen from thousands of companies across all industries. The video below shows how different Planet is from the typical dealership.
https://youtu.be/8inOVFRGB6k
This position is at Planet Chrysler Jeep Dodge Ram in Franklin, MA.
What You'll Do
- Manage the day-to-day operations of the facility, your team, and customer relations
- Recruit, interview, and hire to ensure adequate staffing; oversee training, development, and corrective action as needed
- Coordinate and schedule appointments, manage workflow, and allocate resources
- Write accurate vehicle damage estimates and work with insurance companies to process estimates and supplements
- Review estimates and repair orders for accuracy, and conduct quality control inspections on completed body work, paint, and detailing before vehicles are returned to customers
- Ensure all repairs meet safety standards, manufacturer specifications, and customer expectations
- Maintain and enhance insurance company relationships by executing DRP guidelines and achieving CSI/NPS targets
- Achieve monthly and annual sales goals and ensure financial targets are met or exceeded
- Communicate repair progress to customers and resolve customer and employee concerns promptly
- Ensure all safety/OSHA policies and procedures are followed in compliance with federal, state, and local regulations and posted in the facility
What You'll Bring
- 2+ years of management experience in a collision repair or body shop (required); collision center production management and estimating experience preferred
- Massachusetts automotive damage appraiser's license, or willingness to acquire one
- Proficiency with CCC estimating software and strong knowledge of Massachusetts repair laws and regulations
- I-CAR certification preferred
- Mechanical knowledge of vehicle systems, auto body repair techniques, painting, and detailing
- Strong leadership skills with the ability to manage a team effectively in a fast-paced setting
- Excellent organizational and time management skills with attention to detail while handling multiple projects
- Knowledge of safety protocols and OSHA regulations for automotive repair environments
- Valid driver's license, good driving record, and satisfactory completion of a criminal background check
We Urge Everyone to Apply
Typical dealerships do not reflect the diverse communities they serve. At Planet, people traditionally excluded from the auto industry represent the majority of our team. We develop elite professionals recruited from the broadest cross-section of society. On our Planet:
- Women, including several managers, excel in all departments
- Veterans and active-duty military service members serve country and customers
- Team members join us from varied ethnic and racial backgrounds
- We hire people of all ages
- We've promoted Pride since the day we opened in 1998
Job Details
Job Type: Full-time Pay: $75,000 – $90,000+ per year (includes monthly performance achievement incentive pay) Supplemental Pay: Commission pay Schedule: Day shift Experience: Auto body management Work Location: In person — Franklin, MA
Benefits:
- 401(k) with matching
- Health, dental, and vision insurance
- Life insurance
- Paid time off
- Employee discount
- Referral program
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Auto Body Management: 5 years (Required)
Work Location: In person
