Description:
A Home Health and Hospice Office Managers ensures that services provided to patients will be reimbursed, handles the majority of back-office duties, and manages any assistants on staff.
Schedule: Full-Time, Weekdays, Day Shift, 8 Hour Shifts
Responsibilities and Duties
- Verify eligibility and benefits via phone and online portals for a variety of insurances and Medicare
- Complete intake of new patient admissions in EHR software and schedule initial care visits
- Ensure all physician orders are sent, signed, and returned within allotted time
- Ability to read, research, and route correspondence to appropriate parties
- Track, manage, and collect all co-pays and patient responsibility amounts in a timely manner
- Responsible for completing all necessary steps in claim filing prior to submission by corporate office
- Effectively communicate with all staff to ensure above steps are timely
- Assist Administrator with all other facets of the office such as payables, payroll, HR, etc.
- Efficiently collect and analyze information
- Operate and manage multi-line phone system
- Weekly bank deposits
- Establishing and maintaining positive working relationships with co-workers
- Support Advanced Home Health and Hospice culture by promoting “Friendly, Positive, and Focused on Excellence"
- All other duties as assigned
Requirements:
Competencies:
-
Proficient in mathematical, verbal, written, and computer skills, as well as reasoning ability
-
Knowledge in Microsoft Office Suite
-
Excellent communication, organization, and follow-up skills
-
Ability to handle multiple assignments simultaneously
-
Attention to detail and the ability to work independently
Job Qualifications:
-
A minimum of 2-5 years Healthcare or Management experience is required.
Physical Requirements:
-
Regularly required to walk, sit, stand, bend, reach, lift, and move about
-
Ability to communicate effectively, both orally and in writing.
-
To perform other duties as required
#OPSCO