Summary:
We are looking for a candidate that is positive, self-motivated, detailed oriented, and can be a part of our quality staff. This is a unique opportunity to join our team at Highlands Golf Clubs. To succeed in this role, you will need to have a positive, friendly attitude and the ability to work well under pressure with both front and back of the house staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.
Essential Duties and Responsibilities include the following:
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Collects money for drinks and food served. Uses cash register to record sales and make change.
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Take food and drink orders, provide service, and request items both graciously and courteously to ensure that members/guests receive a high level of customer service. A positive attitude is a must.
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Effectively communicate to members/guests any/all menu selections, provide Best in Class service and requested items both graciously and courteously.
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Take the beverage cart on the course during conferences and events and serve beverages to patrons and players on the course.
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Responsible for Food/Sandwich prep.
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Cleaning & stocking service areas.
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Prepare checks that itemize total meal costs and sales taxes.
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Other duties may be assigned.
Supervisory Responsibilities
Qualifications
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Must be at least 18 years of age
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Possess working knowledge of wines, beers, and liquors
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Display strong guest service skills at all times
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Obtain certification for the accredited alcohol server test (RAMP) on the first day of hire
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Must be able to accurately and efficiently calculate basic mathematical solutions
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Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
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Ability to problem solve
Employee Perks
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Discounted golf (based on course availability)
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Discounts at Pro-Shop
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Discounted employee meals at Tee Top and Mulligan's
