As Senior Product Manager, your mission is to build, manage, and enhance our core platform and user experience across all of Zipcar’s mobility solutions. In this role as Senior Product Manager, you will lead the design and development of new tools and services that enhance our member experience.
What You'll Do:
Build a vision and own mission critical applications within Zipcar’s platform and mobile applications
Partner with engineering to define product requirements and operational processes to scale Zipcar’s core technology platform in support of short-term and longer-term goals
Design and implement end-to-end billing experiences across Zipcar’s platform including capabilities to support various pricing models, billing types, receivables management, reporting and analytics
Identify key partners and vendors, both business and technical, to support platform services strategies
Own and drive initiatives across mobile app and internal tools, with the ability to quickly prototype designs and iterate with UX teams
Partner with key internal stakeholders to drive improvements to platform health and member success KPIs that span platform and core user experience (e.g. funnel conversion, chargeback rate, etc.).
Perks You’ll Get:
Competitive Medical, Dental, Vision, Life and Disability Inurance and other voluntary benefits through our parent company, Avis Budget Group
Generous paid time off, including holidays, vacation, personal, sick, volunteer and Parental Leave options
Tax-free benefit for public transportation or parking expenses
Bicycle Reimbursement program
401(k) Retirement Plan with company matched contributions
Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars
Community involvement opportunities
What We're Looking For:
Over 5 years of experience in software product management. Platform or technical product management background preferred
Bachelor’s degree in Computer Science or related Engineering field, or a related business field
Ability to define technical platform requirements that connect to business needs using data to formulate hypothesis
Partner with engineering teams to prioritize backlogs, writing clear user stories that articulate desired customer functionality
Acts as a consultant for business verticals, being able to quickly grasp key objectives and translate these into billing service requirements
Excellent written and verbal communication skills
Experience leveraging business intelligence platforms for data-driven decision making
Familiarity with financial accounting principles, billing services and processes are a plus
What you’ll love about being a Zipster:
Being accountable to ‘getting stuff done’ while holding each other and our stakeholders to KPIs and maintaining a high bar for end-user experience
Collaborative and respectful team environment where we constantly learn from our end-users, each other, and iteratively test product features
Opportunity to make a huge impact on Zipcar’s current and future product offerings, working closely with engineering teams and architects to extend our platform
Join a team of problem-solvers that use data analytics and qualitative feedback to map out and manage product roadmaps
Seeing your work make an immediate impact to members
The annual starting salary for this position is between $120,000 – $160,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Who We Are:
Glad you asked! Zipcar is the world’s leading car-sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative and fun, and we’re driven by a mission - to enable simple and responsible urban living.
The extra mile:
We encourage Zipsters to bring their whole selves to work - unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer - M/F/D/V.
Parsippany
New Jersey
United States of America
