About the Job
At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.
Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!
The Role
The Business Analysis Manager will lead a team of three and drive two critical mandates: enterprise-wide process improvement and executive-level analytical decision support.
This is a high-impact builder role designed for a leader who thrives in scaling environments. As the organization grows, this individual will identify operational inefficiencies, design scalable solutions, and deliver data-driven insights that influence executive decision-making. The role operates cross-functionally across all departments and carries strong executive sponsorship. This position is full time and in the office during regular business hours.
Job Functions
Process Improvement
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Evaluate and redesign workflows across Operations, Physician Services, Customer Support, Sales, and other departments
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Lead root cause analysis and implement scalable, measurable process improvements
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Establish performance metrics and monitor results post-implementation
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Maintain and prioritize an enterprise-wide improvement roadmap
Analytics & Decision Support
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Oversee KPI dashboards and enterprise performance reporting
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Support pricing strategy and competitive analysis
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Deliver ad hoc executive analysis and forward-looking scenario modeling
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Partner with IT to ensure data integrity across key systems (including Salesforce and scheduling platforms)
Team Leadership
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Lead and develop a team of analysts
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Manage intake, prioritization, and quality standards for analytical and process improvement work
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Build long-term team capability and cross-functional influence
Preferred Talents
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Demonstrated success leading cross-functional initiatives with measurable results
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Strong analytical and modeling skills
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Experience managing or mentoring analytical staff
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Excellent communication skills and executive presence
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High degree of initiative and accountability
Preferred Qualifications
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5+ years of experience in business analysis, consulting, or process improvement
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Familiarity with Salesforce and workforce scheduling platforms
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Exposure to pricing strategy or revenue analytics
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Lean, Six Sigma, or similar process methodology training
BENEFITS & PERKS
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Comprehensive benefits package, including retirement and profit sharing
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Paid time off and flexibility to support your personal life
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Fuel for your day with company sponsored lunches & snacks
