Ecommerce Sales Specialist
Turn Opportunities Into Customers. Build Relationships. Drive Growth.
At DL Cabinetry, we're building more than cabinets. We're building teams, careers, and opportunities.
From our brand-new Jacksonville headquarters, we partner with contractors, builders, remodelers, distributors, and multifamily professionals to deliver high-quality cabinetry solutions backed by exceptional service and reliable support. As one of six locations across the country, DL Cabinetry continues to grow by investing in our people, our facilities, and our customer experience.
We're looking for a motivated sales professional who enjoys building relationships, creating opportunities, and helping customers move projects forward. This role is ideal for someone who thrives in a fast-paced environment, enjoys connecting with people, and understands that consistent follow-up is often the difference between a lost opportunity and a loyal customer.
If you enjoy sales, relationship building, and turning leads into long-term customers, we'd love to meet you.
Why Join DL Cabinetry?
- Brand-new Jacksonville headquarters
- Growing company with six locations nationwide
- Opportunity to work with industry professionals across the country
- Career growth opportunities within a growing organization
- Collaborative and supportive team environment
- Leadership team that values accountability, professionalism, and results
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employer-Paid Life Insurance
- Disability Insurance
- Paid Time Off (PTO)
- Paid Holidays
- Employee Assistance Program
- Professional Development Opportunities
What You'll Do
As an Ecommerce Sales Specialist, you'll help drive revenue by managing online inquiries, engaging prospective customers, and building relationships that convert opportunities into sales.
Key responsibilities include:
- Respond to online inquiries and customer requests promptly and professionally
- Follow up with leads, abandoned registrations, quotes, and sales opportunities
- Conduct outbound calls to prospective and existing customers
- Build relationships with contractors, builders, remodelers, distributors, and other industry professionals
- Guide customers through the sales process from initial inquiry through order placement
- Maintain accurate customer information and sales activity records
- Collaborate with internal teams to ensure a positive customer experience
- Identify opportunities to increase customer engagement and sales growth
- Provide exceptional service before, during, and after the sale
- Assist customers with product information, recommendations, and order support
What We're Looking For
The ideal candidate:
- Enjoys building relationships and connecting with people
- Is comfortable making outbound calls and following up consistently
- Understands that persistence and professionalism drive sales success
- Has strong communication and active listening skills
- Is highly organized and detail-oriented
- Thrives in a fast-paced, goal-oriented environment
- Takes ownership of their work and follows through on commitments
- Communicates professionally with customers and team members
- Is motivated by achieving goals and contributing to business growth
Qualifications
- Previous sales experience required
- Experience in inside sales, ecommerce sales, customer success, account management, or business development preferred
- Experience in cabinetry, kitchen & bath, remodeling, building materials, home improvement, or related industries is a plus
- Strong phone skills and professional communication abilities
- Experience working with CRM systems and sales software preferred
- Ability to manage multiple priorities while maintaining attention to detail
- Strong organizational and follow-up skills
- Proficiency with computers and web-based systems
Join the Team
We're looking for someone who understands that great sales are built through relationships, consistency, and follow-through.
If you're ready to build connections, create opportunities, and contribute to the continued growth of DL Cabinetry, we'd like to hear from you.
Apply today and become part of the DL Cabinetry team.
Job Type: Full-time
Pay: $38,500.00 - $50,500.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
Experience:
- E-commerce: 1 year (Required)
- B2B sales: 1 year (Required)
- cabinetry: 1 year (Required)
- Business development: 2 years (Preferred)
- Microsoft Excel: 3 years (Preferred)
- GoogleSheets: 3 years (Preferred)
Location:
- Jacksonville, FL 32256 (Required)
Shift availability:
Work Location: In person
