Department
ACADEMIC AFFAIRS (IN-ACAD-IUINA)
Department Information
Within the Provost's Office at Indiana University Indianapolis, this role develops and coordinates online course evaluations and evaluation reports through IU's enterprise course evaluation system.
Job Summary
Department Specific Responsibilities
- Assists campus leaders and schools in identifying their needs for an appropriate setup within the course evaluation system.
- Responsible for working collaboratively with campus and school leaders to ensure that the course evaluation process provides the data needed for faculty development, promotion, and tenure guidelines, course improvements, assessment, curriculum design, and innovations.
- Troubleshoots and resolves technical issues with the various components of the enterprise system.
- Trains department administrators in how to use the IU Course Questionnaire Data Manager (CQDM), which is used to schedule courses for evaluation.
- Responsible for communication with the campus about course evaluation procedures and technical processes as well as responding to inquiries and requests from staff, students and faculty regarding course evaluations.
- Develops standard official course evaluation data reports and handles ad-hoc requests for customizable reports.
- Within the Provost's Office at IU Indianapolis, this role also supports the governance, administration, and effective use of faculty data systems that inform faculty evaluation, benchmarking, productivity analyses, and strategic planning.
- Accesses and uses internal faculty data systems, including HRMS, IUIE, eDossier, and Elements, to support analysis, reconciliation, and verification of faculty data in collaboration with the Director of Academic Personnel Policies and Services.
- Supports campus initiatives related to faculty annual review, post tenure review, promotion and tenure, and workload by providing accurate and timely faculty data.
General Responsibilities
- Provides support and guidance to faculty in both individual and group settings regarding instructional support, pedagogical practice, classroom management, and federal regulations like the Family Educational Rights and Privacy Act (FERPA) and Title IX.
- Determines additional support needs through consultation and designs resources to meet educational support needs.
- Participates in educational resources initiatives in coordination with faculty and staff to improve student academic outcomes and improve classroom experience.
- Trains teaching assistants, associate instructors, and graders in grading methods, responding appropriately to student concerns, and resolving complex issues.
- Plans seminars, workshops, and other events for faculty, associate instructors, and students, as requested and appropriate by faculty.
- Advances programs from individual consultations/workshops to larger-scale transformative events/projects when appropriate.
- May oversee student testing administration and consult regularly with students regarding coordination of educational resources.
- May serve as an informational resource and/or delegate tasks to administrative staff.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
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Bachelor's degree in related field.
Preferred
WORK EXPERIENCE
Required
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2 years in related field.
Preferred
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5 years in institutional effectiveness, survey research, institutional research and assessment role in developing and maintaining data reporting systems.
SKILLS
Required
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Proficient communication skills.
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Maintains a high degree of professionalism.
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Demonstrates time management and priority setting skills.
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Demonstrates a high commitment to quality.
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Possesses flexibility to work in a fast paced, dynamic environment.
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Seeks to acquire knowledge in area of specialty.
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Highly thorough and dependable.
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Demonstrates a high level of accuracy, even under pressure.
Preferred
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Experience with inferential and descriptive statistical analyses using and statistical analyses packages (SPSS, SAS, Stata, or an equivalent statistical analysis software package) and spreadsheet (Microsoft Excel) experience.
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Experience with course evaluation and survey research software such as BLUE Explorance and Qualtrics.
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Experience with data visualization platforms such as Tableau.
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Experience with data extraction from enterprise information systems and data warehouses preferred.
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Experience with collaborating with other data providers on campus and within the university and oversee campus data reporting with respect to IU system requirements and external entities, including the Department of Education, national organizations and accrediting agencies.
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Knowledge of workflow processes/techniques for new or revised electronic computer applications; designing methods of processing data; technical report writing.
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Strong interpersonal/human relations skills.
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A commitment to learning and continuous improvement.
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Ability to manage multiple priorities and work independently and effectively with a wide variety of people.
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Equipment utilized: Desktop PC, iPad, mobile devices (android and/or iPhone). Software including SPSS, SAS, SQL, BI tools, MS Office (Excel, Access, Word, Power Point, Outlook).
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
IU Indianapolis Campus
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
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Comprehensive medical and dental insurance
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Health savings account with generous IU contributions
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Healthcare and dependent care flexible spending accounts
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Basic group life insurance paid by IU
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Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
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Base retirement plan with generous IU contributions, subject to vesting
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Voluntary supplemental retirement plan options
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Tuition subsidy for employees and family members taking IU courses
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10 paid holidays plus a paid winter break each year
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Generous paid time off plans
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Paid leave for new parents and IU-sponsored volunteer events
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Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: Educational Resources and Tech
Job Family: Educational Resources
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Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
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