Employe Relations Specialist
About JoyBridge Kids
Who is JoyBridge Kids? JoyBridge Kids joyfully creates and delivers life transforming experiences for children with autism and their families. That’s our mission and our passion that drives everything we do.
We’re Different. Many clinics just provide ABA (Applied Behavior Analysis). JoyBridge Kids provides through an interdisciplinary model: joyful ABA (which is our core), plus Occupational Therapy, Speech Therapy, Feeding Therapy, and School Readiness. We offer a collaborative and coordinated therapeutic plan that enables the child to grow up being a happier, better version of themselves. Our programming includes growth goals for every child that catalyzes their ability to access more joy throughout their lifespan. We then wrap all of the learnings and growth into family support sessions so they can both grow and celebrate successes at home.
Team and Values. It starts with our team! They are devoted, compassionate, and fun-loving which translates to our wonderful kids. Our values are not just words. They comprise the fabric of what we believe in, how our culture is defined, how we work together, and who we are: Passion, Innovation, Excellence, Teamwork, Growth, Integrity.
We Strive To Be The Best. Our vision is to extraordinarily bless and serve individuals with autism and their families.
Reports to: Executive VP of Human Resources
Position Summary:The Employee Relations Specialist serves as a trusted Human Resources partner responsible for fostering positive employee relations, ensuring consistent application of company policies, and promoting compliance with federal, state, and local employment laws. This position manages employee relations matters, workplace investigations, performance management, leave administration, accommodations, and policy interpretation while partnering closely with leaders to provide guidance on complex employee issues.
Essential ResponsibilitiesEmployee Relations
- Serve as the primary HR contact for employee relations matters across the organization.
- Provide guidance to leaders on employee performance, conduct, attendance, and policy interpretation.
- Partner with managers to resolve workplace concerns while promoting consistency and fairness.
- Assist in conflict resolution and facilitate difficult employee conversations.
Investigations
- Conduct prompt, thorough, and objective workplace investigations.
- Gather documentation, interview employees, and prepare investigation summaries.
- Make recommendations regarding corrective action while ensuring compliance with company policy and employment laws.
- Maintain confidential investigation files and documentation.
Performance Management
- Support leaders through coaching, counseling, corrective action, and performance improvement plans.
- Review disciplinary documentation for consistency and legal compliance.
- Assist with employee separations, position eliminations, and reduction-in-force activities.
Policy & Compliance
- Interpret and apply company policies consistently.
- Ensure compliance with federal, state, and local employment laws.
- Assist with policy development and revisions.
- Support compliance initiatives, audits, and recordkeeping requirements.
HR Partnership
- Coach leaders on employment best practices and risk mitigation.
- Develop training related to employee relations and compliance.
- Partner with Payroll, Benefits, Recruiting, and Operations to ensure a consistent employee experience.
- Support special HR projects and organizational initiatives.
Qualifications Required
- Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
- 3–5+ years of Human Resources experience, with a strong emphasis on employee relations.
- Experience conducting workplace investigations.
- Working knowledge of:
- FMLA
- ADA
- PWFA
- Title VII
- FLSA
- Employment law
- Excellent communication and conflict-resolution skills.
- Strong organizational and documentation skills.
- Ability to maintain confidentiality and exercise sound judgment.
- Must passionately and consistently exemplify JoyBridge Kids Core Values:
- Excellence
- Integrity
- Teamwork
- Growth
- Passion
- Innovation
- Must consistently demonstrate a positive, empathetic, and professional attitude towards children, families, and team members
Preferred
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
- Multi-state HR experience.
- Healthcare or multi-site experience.
Core Competencies
- Employee Relations
- Employment Law Knowledge
- Conflict Resolution
- Investigations
- Critical Thinking
- Professional Judgment
- Communication
- Confidentiality
- Organization
- Attention to Detail
- Time Management
- Collaboration
- Integrity
Success Measures
Within the first 12 months, the Employee Relations Specialist will:
- Maintain timely resolution of employee relations cases and investigations.
- Ensure consistent application of company policies across all locations.
- Provide timely and accurate guidance to leaders on employee matters.
- Reduce organizational risk through proactive coaching and compliance.
- Build strong partnerships with operational leaders while maintaining employee trust.
Physical Requirements
- Ability to sit and work at a computer for extended periods.
- Ability to travel occasionally to clinic locations as needed.
- Ability to communicate effectively in person, virtually, and by telephone.
We are an equal opportunity employer.
If you are committed to growing in your knowledge of Applied Behavior Analysis within a company that makes a positive difference in its children and families daily lives, join us!
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Application Question(s):
- What is your email?
- What is your phone number?
- How many years of experience do you have in HR?
- Do you have multi-state HR experience?
Work Location: In person
