DENTAL FRONT OFFICE ADMINISTRATOR — HELP US KEEP OUR PATIENTS SMILING!
Are you organized, friendly, and great at making patients feel welcome? Do you know your way around dental insurance, claims, and accounts receivable? You may be exactly who we are looking for!
We are hiring a full-time Front Office Administrator to support our Fresno and Auberry dental practices. This is an excellent opportunity for someone who enjoys connecting with patients, solving problems, keeping details organized, and helping the entire office have a successful day.
Dental front-office experience is highly preferred. We are looking for someone who can balance professionalism with warmth and understands that an outstanding patient experience begins at the front desk.
WHAT YOU’LL DO
- Welcome patients with warmth and professionalism
- Answer phones and assist patients with questions
- Schedule and confirm appointments
- Keep patient information accurate and organized
- Verify dental insurance eligibility and benefits
- Submit, track, and manage dental insurance claims
- Follow up on outstanding and denied claims
- Manage accounts receivable and outstanding balances
- Post insurance and patient payments accurately
- Help patients understand billing and insurance information
- Support the daily schedule and front-office workflow
- Communicate clearly with patients, providers, and teammates
- Protect patient confidentiality
- Work independently while also being an active member of the team
- Work at both office locations according to the weekly schedule
WHAT YOU’LL BRING
- Previous healthcare front-office experience
- Dental front-office experience is highly preferred
- Knowledge of dental insurance plans, eligibility, and benefits
- Experience managing dental claims and claim follow-up
- Knowledge of accounts receivable procedures and management
- Typing speed of at least 45 words per minute
- Excellent customer-service and communication skills
- A positive, solutions-focused attitude
- Strong attention to detail and organizational skills
- Confidence using computers, office software, and electronic patient records
- The ability to multitask without losing your smile
- Dependability, professionalism, and reliable transportation
YOUR TYPICAL WEEK
- Monday and Wednesday: Auberry, CA 93657
- Tuesday, Thursday, and Friday: Fresno, CA 93720
- Full-time position
- The schedule or assigned location may occasionally vary based on practice needs
PAY AND BENEFITS
- Starting at $19.00 per hour
- Final pay is based on experience, qualifications, and skill set
- One week of paid time off
- Health insurance
- Retirement plan
- In-office dental plan
- Opportunities to learn, grow, and advance professionally
WHY JOIN US?
You will play an important role in helping patients feel cared for from their first phone call through the completion of their treatment. You will also have the variety of serving two communities while being part of one collaborative dental team.
If you are ready to bring your experience, positive energy, and organizational skills to our practices, send us your résumé. Please include your healthcare or dental front-office experience and current typing speed. We look forward to meeting you!
Pay: From $19.00 per hour
Benefits:
- Employee discount
- Opportunities for advancement
- Paid sick time
- Paid time off
- Professional development assistance
Work Location: In person
