Eastbrook Deli Team Member I
Position Purpose
The Eastbrook Deli Team Member I is responsible for providing excellent guest service while supporting daily restaurant operations. Unlike traditional restaurant positions, Eastbrook team members are cross-trained and may work in multiple areas of the restaurant. Team members are expected to learn, grow, and contribute wherever needed to support guests and fellow team members.
Compensation
Starting pay: $10.00/hour + tips. Team-member tip earnings have generally ranged around $2–$5/hour, but tips are not guaranteed and vary by shift, sales volume, and customer tipping. Participation in the Eastbrook tip pool is governed by Eastbrook compensation policies and applicable law.
Core Responsibilities
- Greet guests promptly and professionally.
- Provide friendly, respectful, and accurate service.
- Follow recipes, procedures, and food safety requirements.
- Prepare food products according to Eastbrook standards.
- Maintain clean and organized work areas.
- Complete assigned opening, shift, and closing duties.
- Restock products and supplies as needed.
- Support team members during busy periods.
- Communicate respectfully with coworkers and managers.
- Accept coaching and feedback positively.
- Assist in other areas of the restaurant when needed.
Cross-Training
Team members may be trained and assigned to multiple areas, including deli and sandwich station, grill station, Hot Bar, food preparation, guest service, dining room support, cleaning and sanitation, and other assigned operational duties.
Minimum Qualifications
- Positive attitude and willingness to learn.
- Ability to work well with others.
- Reliable transportation and attendance.
- Ability to communicate effectively with guests and team members.
- Ability to follow instructions and established procedures.
Physical Requirements
- Ability to stand for extended periods.
- Ability to bend, reach, and lift restaurant supplies.
- Ability to safely lift up to 50 pounds.
- Ability to work in a fast-paced restaurant environment.
Food Safety
Team members must follow all Eastbrook food safety and sanitation requirements, including proper handwashing, glove use, hair restraints when applicable, safe food handling, and health department requirements.
Advancement Opportunities
Team Member I → Team Member II → Team Member III → Shift Leader
Advancement is based on performance, reliability, demonstrated competency, and operational needs.
Eastbrook Commitment
We are committed to serving our community with honesty, respect, consistency, and genuine hospitality.
We are in the relationship business; we happen to serve great food.
Pay: From $10.00 per hour
Expected hours: 15.0 – 30.0 per week
Application Question(s):
- A customer tells you their sandwich was made incorrectly. What would you do?
- Why do you want to work at Eastbrook Deli?
- What does excellent customer service mean to you?
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Montgomery, AL 36109 (Preferred)
Work Location: In person
