Build and maintain strong relationships with facility, regional, corporate, and ownership stakeholders, serving as a trusted advisor on facilities and capital strategy.
Assess customer maintenance operations, building services strategy, staffing models, and risk areas to identify improvement opportunities.
Deliver clear, actionable recommendations that translate operational insights into ROI, risk reduction, and measurable performance outcomes.
Lead customer discussions, workshops, and presentations to communicate insights, recommendations, and action plans.
Partner with Sales, Operations, and Field Services teams to identify and support customers who would benefit from consulting engagements.
Translate consulting insights into opportunities across TELS Platform, TELS Building Services, capital projects, and broader Direct Supply solutions.
Develop and refine a scalable facilities and capital consulting offering, including tools, frameworks, and deliverables.
Capture and share market insights, customer challenges, and industry trends to inform product, service, and operational strategy.
Serve as a subject matter expert in facilities and capital, supporting both customers and internal stakeholders.