Patrol Roving Security Officer Outdoor shopping Center - 77070
Schedule
Wednesday through Sunday11:00 PM – 7:00 AM (2300–0700)
OFF Monday/Tuesday
Position Overview
The Security Officer is responsible for maintaining a safe, secure, and welcoming environment for guests, tenants, employees, and visitors at an upscale outdoor shopping center. This position requires a professional appearance, strong customer service skills, and the ability to maintain a highly visible security presence throughout the property.
This is an active, outdoor overnight position that requires frequent walking, standing for extended periods, and working in various weather conditions.
Essential Responsibilities
-
Provide exceptional customer service while assisting guests, tenants, vendors, and visitors.
-
Maintain a professional and approachable presence throughout the property.
-
Conduct frequent foot patrols of retail areas, parking areas, common spaces, and exterior locations.
-
Observe and report suspicious activity, safety concerns, maintenance issues, and property damage.
-
Respond to tenant requests, guest concerns, incidents, and emergencies in a timely manner.
-
Enforce property rules and policies professionally and consistently.
-
Monitor pedestrian and vehicle activity throughout the property.
-
Conduct security checks of tenant storefronts, access points, and common areas.
-
Assist with overnight security operations and after-hours activity monitoring.
-
Maintain clear communication with Security Management and Property Management.
-
Complete accurate Daily Activity Reports, Incident Reports, and required documentation.
Physical Requirements
This position requires the ability to:
-
Walk and stand for the majority of the assigned shift.
-
Patrol a large outdoor property on foot throughout overnight hours.
-
Work outdoors with exposure to heat, cold, rain, and changing weather conditions.
-
Navigate stairs, sidewalks, parking areas, and uneven surfaces.
-
Remain alert and professional in a physically active environment.
Professional Expectations & Requirements
The Security Officer shall maintain a polished appearance, deliver excellent customer service, communicate effectively, and represent the property with professionalism.
The ideal candidate will be:
-
Dependable and punctual.
-
Able to work the assigned overnight schedule consistently.
-
Required to have reliable transportation to and from the property.
-
Observant and detail-oriented.
-
Physically active and comfortable with extensive walking.
-
Comfortable engaging professionally with guests, tenants, vendors, and after-hours personnel in a high end retail environment.
What We Offer:
-
Stable full-time schedule
-
Opportunity for overtime and advancement
-
Supportive team environment
-
Ongoing training and development
