As a Fendi Client Advisor, you will be accountable for providing outstanding customer service and for exceeding assigned sales goals. By building meaningful relationships with your clients, you will become an expert on their every need you will tailor their experience within our store to elevate their experience and impression of Fendi while building long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.
Responsibilities:
- Achieve all Client Advisor critical metrics and CRM requirements.
- Meet or exceed store, category, and individual sales goals.
- Follow all store guidelines.
- Build and maintain client books; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, improve relationships and drive business.
- Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.
- Adhere to all store policies and procedures.
- Minimum High School Diploma
- Organizational and strong digital literacy required
- Must have flexible availability, some nights, weekends, and holidays
At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.
The base compensation for this role is $25.50 hourly plus commission. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.
