Job Title: Rare Coin & Precious Metal Appraiser / Sales Associate
Location: 3332 Wilkinson Blvd, Charlotte, NC 28208
Position Type: Full-Time / Part-Time
Compensation: $17.00 - $28.00 / hour
About Hyatt Coin Shop
Established in 1959, Hyatt Coin Shop is Charlotte’s oldest and largest bullion and rare coin dealer. Sharing our historic Wilkinson Boulevard showroom with Hyatt Guns, we pride ourselves on providing an unmatched customer experience rooted in education, trust, and a massive in-stock inventory. From first-time silver investors to lifelong numismatic collectors, we treat every customer with the same high level of expert care and respect.
Job Summary
We are seeking a knowledgeable, high-integrity Numismatist & Precious Metal Specialist to join our busy showroom. In this role, you will act as a trusted advisor to customers looking to buy and sell rare coins, paper currency, and precious metals (gold, silver, platinum, and palladium). The ideal candidate possesses a strong customer-centric mindset, an eye for detail, and a passion for collecting and investing.
Key Responsibilities
- Customer Consultation & Sales: Assist retail counter customers with purchasing rare coins, bullion bars, sovereign coins (e.g., American Eagles, Canadian Maples), paper money, and collecting supplies.
- Buying & Appraisals: Evaluate, authenticate, and accurately price gold, silver, and numismatic collections brought in by the public using established market data and spot prices.
- Showroom Merchandising: Maintain, organize, and securely display highly valuable inventory within our display cases.
- Education & Engagement: Provide helpful, pressure-free guidance to beginners and seasoned collectors alike, explaining premiums, spot prices, and grading basics.
- Transaction Processing: Safely handle point-of-sale (POS) cash, check, and card transactions with strict attention to accuracy and security protocols.
Qualifications & Experience
- Experience: 1–2 years of retail sales, pawnbroking, or jewelry experience is preferred. Direct experience with rare coins, bullion, or precious metals is a major plus.
- Knowledge: Basic understanding of numismatic grading standards and how spot prices dictate the precious metals market is highly desired (on-the-job training is provided for the right candidate).
- Education: Comfort with math and numbers is essential, specifically multiplication/division and skip-counting. Logical reasoning and a strategy mindset is essential to efficient performance.
- Integrity: Must demonstrate absolute honesty, accountability, and strong ethical standards due to the high-value nature of the inventory.
- Physical Requirements: Ability to stand for extended periods on the showroom floor and comfortably lift up to 50–75 lbs (e.g., handling heavy coin bags or bulk silver bars/safes).
- Background: Must be able to pass a comprehensive background check.
Perks & Benefits (Full-Time Eligible)
- Competitive base hourly rate plus commission opportunities.
- Comprehensive Health, Dental, and Vision insurance plans.
- 401(k) retirement plan.
- Generous employee discount program.
Pay: $17.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Paid time off
- Vision insurance
Work Location: In person
