Transportation Coordinators are responsible for communicating route information to their drivers and ensuring they have the resources necessary to succeed at their tours of duty. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units’ routes to prioritize and organize their schedules.
Must be able to receive, record, retrieve and deliver messages accurately, clearly and pleasantly; routinely solve operational problems, while maintaining cordial, professional relations with guardians, clients, program staff, customer staff, and all Company employees.
Spend sufficient time behind the wheel to know the routes, the clients, the drivers, and the programs and facilities; observe and supervise drivers in action, provide emergency back-up for absent drivers.
Develop and maintain a professional rapport with all of our customers which includes but not limited to; programs, guardians, special needs clients of all ages and customer contacts from the organizations with whom we contract.
Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
Must be able to sit, stand, stretch, reach, lift and walk during an 8-hour shift.
Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time .
