Administrative Assistant
Employment Status: Full-Time
FLSA Status:
Benefit Status: Benefit Eligible
Bella Vista Property Owners Association
Department:
Department #:
Reports to:
Safety Rating: Normal
Starting Pay:
Prepared Date: June 2026
POSITION SUMMARY
The Bella Vista ACC Administrative Assistant person will be responsible for providing a wide variety of administrative support to the office and will perform such duties as assisting customers, answering phones, coordinating meetings, processing mailings and filing documents. They will also answer a variety of questions from residents as well as other departments. The ability to answer questions in a clear and calm manner is very important in order to be successful in this role. Independent Judgement is required in order to effectively plan, prioritize and organize diversified workload. This position reports directly to the ACC Administrator.
REQUIREMENTS, ESSENTIAL DUTIES AND RESPONSIBILITIES
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Provides excellent customer service to members of the public and employees by greeting the public.
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Serve as the main point of contact for the public in responding to questions. Manage multiple modes of communication including phone calls, emails, and social media. Provide information to the public regarding ACC covenants and policies.
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Research and respond to citizen requests and complaints and provide proper follow-up.
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Use judgement and tact to assist in routing visitors and callers to the appropriate staff member.
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Provide support to administrative staff including but not limited to, corresponding verbally and in writing, taking phone messages, data entry, database maintenance, research, and assistance.
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Must possess a helpful and accommodating disposition.
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Ability to establish and maintain effective working relationships with ACC employees and Directors.
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Valid driver’s license.
Physical Demands and Work Environment
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Must have physical abilities to communicate effectively with others verbally (including on the telephone) and in writing; and understand others’ communications, both verbal and in writing.
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While performing the functions of this job, the employee is regularly required to sit; move from location to location; use hands to finger, handle or feel; manipulate computer keyboard; and reach with hands and arms. Specific vision abilities to accomplish computer and office work.
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Must be able to lift 15 pounds frequently and 30 pounds occasionally.
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Must be able to read plans, judge distances, understand others, and be easily understood by others.
Note
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information, or any other stats protected under applicable local, state, or federal nondiscrimination laws. This document does not create an employment contract. Employees are employed on an “at-will” basis and may be terminated at any time. Consistent with all federal and state disability laws, The Company may provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause a direct threat to this individual or others in the workplace and the threat cannot be eliminated by reasonable accommodation or cause undue hardship to the organization. The Company provides equal employment opportunities to all applicants.
The Bella Vista POA is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
