JOB
The Department of Human Services' Luzerne County Assistance Office is looking for a Clerical Assistant 2 who is ready to bring strong organizational skills to a busy and meaningful workplace. This role allows you to support programs that help families and individuals across the state. You will learn valuable office skills while working with a team that wants you to succeed. This is a great opportunity to build confidence and contribute to important community work.
EXAMPLE OF DUTIES
This is a full-time, seasonal position that typically runs for 6-8 months during the fall and winter seasons to assist clients in the process of applying for heating assistance. This position provides clerical and customer support in a fast-paced office that serves the public. It involves frequent contact with staff, clients, and members of the community. As a Clerical Assistant 2, you will perform the following duties:
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Data Entry: Enter information into computer systems and review results for accuracy
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Application Processing: Handle applications, import electronic submissions, and complete file clearances
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Inquiry Work: Review documents, complete system transactions, and communicate results clearly
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Public Interaction: Greet visitors, manage appointment schedules, and provide basic information to the public
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Mail and Records: Sort and distribute mail, scan documents, and maintain organized files
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Communication Tasks: Record information, relay messages, and collect needed data
Interested in learning more? Additional duties regarding this position can be found in the position description.
Work Schedule and Additional Information:
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Seasonal full-time employment
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This position typically runs for 6-8 months during the fall and winter seasons
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Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
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WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs.
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DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
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Telework: This position may be eligible to telework part-time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Wilkes-Barre, Luzerne County, PA. The ability to telework is subject to change at any time.
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Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting hourly salary of $18.83 (before taxes).
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You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
SUPPLEMENTAL INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
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Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
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Your score is valid for this specific posting only.
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You must provide complete and accurate information or:
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your score may be lower than deserved.
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you may be disqualified.
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You may only apply/test once for this posting.
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Your results will be provided via email.
