We are seeking a highly organized and customer-focused Dental Receptionist to join our dental office team. The successful candidate will provide exceptional patient care and administrative support, ensuring a seamless experience for our patients. This role is a critical part of our front desk team, responsible for managing patient flow, scheduling appointments, and maintaining accurate patient records.
Responsibilities
- Manage patient scheduling, including booking appointments, coordinating with dentists and hygienists, and updating patient records
- Answer and direct phone calls, as well as handle phone systems and messaging systems
- Handle patient inquiries and concerns, providing clear and professional communication
- Maintain accurate and up-to-date patient records, utilizing software such as Dentrix and Eaglesoft
-Insurance Verification
Skills
-Receptionist experience is not necessary, but experiences candidates are preferred.
- Knowledge of medical terminology and dental procedures
- Proficiency in administrative tasks, including data entry, filing, and customer service
- Familiarity with dental office software, including Open Dental and Dentrix
- Strong communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive patient information in compliance with HIPAA regulations
- Ability to work effectively in a fast-paced environment and prioritize tasks accordingly
Pay: $18.00 - $26.00 per hour
Benefits:
Work Location: In person