Job Overview
Are you a motivated, self-starter and problem-solver with experience and interest in assisting people with disabilities to secure and/or maintain their employment and achieve their independent living goals? If so, we welcome you to apply to an open position working in the Northeast Kansas area!
About us: Independence, Inc. is a Center for Independent Living (CIL) established in 1978 in Lawrence, Kansas as a consumer-controlled, community-based, cross-disability, private, nonprofit agency that provides an array of independent living services that assist people with disabilities reach their independent living goals.
Our caseload is expanding in our statewide Kansas WORK and STEPS programs, and we are currently seeking an Independent Living Counselor (ILC)/Community Services Coordinator (CSC) to become part of our dedicated team of disability service providers in our Northeast Kansas territory. This position is based out of our Kansas City, Kansas office and will provide one-on-one services to consumers through various channels including in-person, virtual, email, text, and phone contacts. This position will work under the supervision of the WORK/ILC & STEPS/CSC Manager.
Essential Functions of the Position Include:
- Provide consumer services per KDHE and MCO requirements/guidelines on an ongoing basis. See WORK Program and STEPS Program Manuals on the KDHE website: https://www.kancare.ks.gov/members/benefits-services/working-healthy
- Serve as point of access for WORK and STEPS participants.
- Assess consumer service needs and ensure consumer understanding of the WORK and STEPS program policies.
- Assist consumers to complete necessary evaluation for program eligibility and service needs, including transition to HCBS waivers or wait lists if needed.
- Assist consumers in Individualized Budget development to accurately reflect services approved through the WORK Assessment
- Assist consumers in Individualized Service Plan development to accurately reflect services approved through the STEPS Assessment
- Assist consumers in development of Emergency Backup Plan for service delivery
- Assist consumers in development of required WORK and/or STEPS supporting documents for service delivery
- Assist consumers in all aspects of hiring and managing providers or personal assistants
- For more essential job functions please visit our website: https://independenceinc.org/wp-content/uploads/ILC-CSC-WORK-STEPS-job-description.pdf
Essential skills of the position include:
- Consumer-Centered Focus – ability to be attentive to the needs of consumers and provide reliable, knowledgeable information, support, and services to our consumers
- Communication – ability to actively listen to others and provide effective, and accurate oral and written communication
- Correct Grammar, Spelling, Sentence structure – effectively and accurately produce documents and professional written communications with attention to detail
- Attention to Detail and Analytical thinking – ability to accurately understand and document work and consumer details; work through a problem, barrier, or need with consumer, by using logical, systematic, and sequential approaches. Ability to use critical thinking skills when working with consumers to resolve conflict and assist in navigating various problems and systems
- Organization – ability to maintain documents, files, and consumer details in an organized, efficient manner that meet federal and state audit requirements
- Efficiency – ability to prioritize work and handle consumer needs, communication, files, and documents in a timely and effective manner
Note: Our organization's primary location is in Lawrence, KS and together, our ILC/CSC team serves the entire state of Kansas. This position is for Northeast Kansas, and light travel is required to meet directly with consumers in an assigned multi-county territory. Reliable transportation is required. Applicant must be able to work from our Kansas City, KS office and reside in the Northeast Kansas area (Wyandotte and Johnson County, etc.)
- Please visit our company website for more information and application process prior to applying: https://independenceinc.org/careers/
- Please review the job description including qualifications prior to applying: https://independenceinc.org/wp-content/uploads/ILC-CSC-WORK-STEPS-job-description.pdf
Inclusive Hiring Information:
We are a disability services organization and qualified individuals with disabilities are strongly encouraged to apply. We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $20/hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
- Simple IRA
- Cell phone reimbursement
- Mileage reimbursement
- Generous holiday and paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Kansas City, KS Independence, Inc Office
Join us in making a difference! We are committed to supporting your professional growth through ongoing training opportunities. This paid position offers a rewarding career path dedicated to enhancing the quality of life for individuals with disabilities while fostering a vibrant team environment.
Pay: $20.00 per hour
Benefits:
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Mileage reimbursement
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
