Job Summary
We are seeking a highly organized and proactive Part-Time Operations Assistant to support the Director of Operations for a growing commercial and residential cleaning company. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and can effectively coordinate with employees, clients, and vendors. The ideal candidate will be proactive, organized, and possess excellent communication skills, with the ability to handle confidential information with discretion. If you thrive in a team-oriented setting and are eager to develop your administrative expertise, this position is perfect for you!
Duties
- Support daily operations and assist the Director of Operations with administrative and operational tasks.
- Schedule and coordinate cleaning crews, client appointments, and inspections.
- Communicate with clients regarding scheduling, service updates, and issue resolution.
- Assist with employee onboarding, timekeeping, and payroll preparation.
- Assist with recruitment, posting jobs descriptions etc.
- Maintain accurate records, reports, and operational documentation.
- Track supplies, equipment, and inventory, placing orders as needed.
- Follow up with team members to ensure work orders and client requests are completed.
- Assist with quality control by tracking customer feedback and resolving service concerns.
- Support invoicing, data entry, and other administrative tasks.
- Handle special projects and other duties assigned by the Director of Operations.
- Support administrative tasks such as scheduling appointments, coordinating meetings, and managing calendars
- Qualifications
- 2+ years of administrative, operations, or office management experience (cleaning, facilities, or service industry experience is a plus).
- Excellent organizational and time management skills.
- Strong verbal and written communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficient in Microsoft Office and Google Workspace; experience with scheduling or CRM software is a plus.
- High level of professionalism, discretion, and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with QuickBooks or similar accounting software
- Excellent organizational skills with the ability to prioritize tasks effectively
- Strong communication skills, including phone etiquette and client interaction experience
- Bilingual abilities required; fluency in Spanish languages enhances client engagement
- Demonstrated computer literacy with the ability to adapt quickly to new software tools
- Previous experience in customer service or personal assistant roles is highly desirable
- Ability to handle confidential information discreetly while maintaining professionalism at all times.
Pay: $20.00 - $24.00 per hour
Benefits:
Work Location: Hybrid remote in Hauppauge, NY 11788
