Job Overview
We are seeking a high-energy Assistant Property Manager to join our team in Roseville. In this dual-focus role, you will be the "engine room" of our operations, primarily mastering maintenance coordination, turnover logistics, and accounting support. You will work daily with our Move-Out Coordinator to ensure properties are rent-ready and provide essential backup for our front office, ensuring every resident call and vendor invoice is handled with precision.
Key Responsibilities
- Maintenance & Work Order Command: Triage all tenant maintenance requests; accurately log, dispatch, and track work orders within AppFolio from initial report to final completion.
- Scheduling & Google Calendar: Manage the master Google Calendar for the maintenance team. Schedule contractor visits, tenant inspections, and move-out walkthroughs to ensure no scheduling conflicts or missed appointments.
- Accounting & Invoice Support: Assist with the accounts payable process by inputting vendor invoices and bills into AppFolio. Verify that invoiced amounts match approved quotes and that work was completed satisfactorily before processing for payment.
- Turnover Synergy (Partnering with Move-Out Coordinator):
- Review daily inspection reports from the Move-Out Coordinator to immediately convert "deficiency lists" into actionable work orders.
- Schedule painters, cleaners, and contractors in tight sequences to hit our "rent-ready" target window.
- Supply the Move-Out Coordinator with final maintenance costs for accurate security deposit dispositions.
- Customer Service & Front Office Support: Provide secondary support for the office by assisting with incoming phone calls and greeting visitors during peak times. Act as a professional backup for resident inquiries when the primary contact is unavailable.
- Emergency Coordination: Participate in a rotating on-call schedule to coordinate urgent after-hours or weekend maintenance repairs using our emergency vendor network.
- Vendor Liaison: Act as the primary dispatcher for contractors; ensure they have site access and clear scopes of work.Qualifications & Skills
- Experience: 1–2 years in property management, hospitality, or high-volume customer service.
- Skills: Basic experience with data entry or accounts payable is a plus. Must be proficient with Google Calendar for team scheduling.
- Transport & Licensing: Must have a reliable vehicle and a valid driver’s license for essential errands and property visits.
- Software Savvy: Proficiency in AppFolio (specifically work orders and bill entry) is highly preferred.
- Availability: Must be able to participate in a rotating schedule for weekend and evening emergency coordination
- Proven experience in property management or real estate administrative roles; familiarity with property leasing processes is highly desirable.
- Strong understanding of property maintenance practices,Excellent conflict management skills coupled with negotiation abilities to resolve tenant issues effectively.
- Office experience demonstrating professionalism in phone etiquette and customer relationship management.
- Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment. Embark on a rewarding career where your dedication directly impacts residents’ lives! We value energetic professionals who thrive on collaboration and continuous improvement!
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Paid time off
- Professional development assistance
Work Location: In person
