Job Summary
As a Restaurant Shift Leader, you will be the driving force behind smooth and efficient restaurant operations during your shift. You’ll lead and motivate team members, ensure exceptional customer service, and uphold food safety and quality standards. Your energetic leadership will help create a lively, welcoming environment where both guests and staff feel valued. This role offers an exciting opportunity to develop your management skills while maintaining the high standards of a fast-paced, dynamic food service setting.
Duties
- Oversee daily restaurant operations, ensuring all team members deliver outstanding customer service and adhere to safety protocols
- Lead, motivate, and supervise staff during your shift, providing guidance and support to foster a positive team environment
- Manage food preparation and ensure quality control in accordance with food safety standards
- Utilize POS systems for order processing, cash handling, and sales reconciliation
- Monitor inventory levels, assist with food ordering, and control food and supply costs through effective inventory management
- Train new team members on food handling, customer service techniques, POS operation, and restaurant procedures
- Handle customer inquiries and resolve issues promptly to maintain high satisfaction levels
Requirements
- Proven experience in quick service or fast food restaurant management or supervisory roles with a strong background in food industry operations
- Hands-on experience with POS systems such as Aloha POS or Micros POS; familiarity with cash handling procedures
- Knowledge of food preparation, cooking techniques, and food safety regulations including HACCP standards
- Strong leadership skills with experience managing hospitality teams, supervising staff training, and conducting interviews
- Excellent communication skills for managerial tasks such as team management, training & development, and conflict resolution
- Ability to perform basic math for cash handling, inventory control, and profit/loss analysis
- Previous experience in casual dining or fine dining environments is highly desirable; banquet or catering experience is a plus
- Demonstrated ability to manage shift operations efficiently while maintaining high standards of quality and safety
Join us as a Restaurant Shift Leader where your enthusiasm for hospitality meets your managerial expertise! Help us create memorable dining experiences by leading our talented teams with energy and professionalism. Your leadership will inspire excellence every day!
Pay: $8.50 - $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Work Location: In person
