We are looking for a Office Administrator to join our busy team. Previous dental experience is required. A dental front office administrator's job description includes managing the front desk, scheduling appointments, handling patient records and insurance, processing payments, and acting as the first point of contact for patients. Hires are required to have experience in the dental field. Hires shall be responsible for ensuring the smooth and efficient operation of the office and providing excellent customer service. They will be self-motivated and trustworthy. The office administrator ensures smooth running of our company’s offices and contributes in driving sustainable growth.
Responsibilities
- Patient Records Management: managing patient records, ensuring all crucial information like health histories, insurance details, and treatment plans are accurately recorded and updated.
- Appointment Coordination: scheduling and coordinating patient appointments, ensuring to optimize the dentist’s time efficiently, and manage any changes or cancellations effectively.
- Financial Management: handles financial processes, including payments, billing issues, and financial counseling for treatments. Will be responsible for managing accounts receivable and payable.
- Manage phone calls and correspondence (e-mail, letters, packages etc.)
- Create and update records and databases with personnel, financial and other da
- Assist colleagues whenever necessary
Skills
- Communication: Excellent interpersonal and communication skills are essential for interacting with patients, explaining treatment plans, and resolving issues.
- Organization and time management: Strong organizational abilities and time management are needed to handle a busy schedule, multitask, and stay on top of daily tasks.
- Problem-solving: The ability to efficiently solve patient problems and questions is crucial.
- Technology: Proficiency with computers, common software (like MS Office), and dental practice management software is necessary.
- Dental knowledge: Understanding basic dental terminology and procedures is important for effective scheduling and treatment coordination.
- High School Diploma or Equivalent
Potential duties
- Assisting with billing and collections
- Managing office supplies and inventory
- Collaborating with office staff and managers
- Understanding and adhering to office policies and regulations, including OSHA and HIPPA
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Ability to Commute:
- Palm Harbor, FL 34684 (Required)
Ability to Relocate:
- Palm Harbor, FL 34684: Relocate before starting work (Required)
Work Location: In person
