Step into a hands-on Quality Systems role at our distribution center and plant, supporting the Quality Manager to keep products compliant, teams informed, and processes tight.
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Complaint Lifecycle: Enter, track, and receive internal and external complaints; facilitate resolution through root cause analysis.
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Audits & Documentation: Conduct process audits; manage and control safety, training, and quality documentation.
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Non-Conformance Control: Administer supplier defects and returns; coordinate sorting and rework.
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Performance & Actions: Maintain weekly KPIs; ensure compliance with Corrective Action Reports (CAR); author and manage Preventive Action Reports (PAR).
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Safety Leadership: Lead the DC Safety Committee; deliver 7‑minute safety training to all DC employees; complete safety and incident reports.
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Data Integrity: Execute precise, timely data entry across quality systems.
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Reliability and excellent attendance.
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Strong time management; self‑motivated and self‑directed.
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Exceptional organization and attention to detail.
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Problem‑solving ability; interpret verbal and written instructions.
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Multitasking across varied priorities and situations.
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Read and interpret operating instructions, training content, and procedures.
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Clear communication with employees, managers, and customers; active listening and constructive feedback.
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Proficiency in Microsoft Office, with emphasis on Excel, Access, and PowerPoint.
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High school diploma/equivalent; related college coursework and/or associate degree preferred.
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1+ year of relevant experience; familiarity with LEAN, ISO, and Six Sigma preferred; OSHA or safety-related exposure is beneficial.
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Quick, accurate tape‑measure reading.
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Compute percentages, measurements, volume, and rate; apply high school math concepts.
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Resolve practical problems with limited standardization; interpret written, oral, diagram, or schedule instructions.
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Regular walking, talking, and hearing; frequent standing, manual dexterity, and reaching; occasional sitting.
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Lift/move up to 50 lbs.
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Vision: close, distance, color, peripheral, depth perception, and focus adjustment.
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Frequent exposure to wet/humid conditions, moving mechanical parts, fumes/airborne particles; loud noise environment.
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Operating Standards: Quality, cost, safety, customer satisfaction, productivity.
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Personal Growth: Annual goals set with your supervisor.
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Employee Relations: Respectful, effective communication and collaboration.
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Creativity: Innovative ideas that advance the business.
This role directly supports the Quality Manager and partners with operations across the plant and DC to embed standards and drive continuous improvement.
