We’re Hiring! Customer Service Representative with HVAC Knowledge
Are you passionate about helping people, knowledgeable in HVAC, and ready to work in a positive, team-oriented environment that values work-life balance?
We’re looking for a Customer Service Representative who brings HVAC understanding and a can-do attitude to every customer interaction — whether it's in person, over the phone, or behind the scenes coordinating a job from start to finish.
What You’ll Do:
- Greet and assist customers in person and over the phone, providing expert guidance and friendly service
- Take and process customer orders with accuracy, care, and attention to detail
- Use your HVAC knowledge to help customers make informed decisions and solve problems efficiently
- Coordinate with warehouse and office staff to ensure smooth service delivery
- Keep things organized and upbeat, even in a fast-paced environment
What We’re Looking For:
- HVAC experience or knowledge (either hands-on or technical understanding)
- A warm, outgoing personality and strong communication skills
- Confidence in taking orders and providing solutions both face-to-face and by phone
- Detail-oriented, dependable, and ready to go the extra mile for the customer
- A team-first mindset and appreciation for a company that supports work-life balance
What We Offer:
- Competitive pay + performance bonuses
- Set hours to help you balance life inside and outside of work
- A supportive, fun team culture where your voice is heard, and your work is appreciated
- Growth opportunities in the fast-growing HVAC industry
- A positive, professional setting where customer service excellence is our priority
Habegger is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $48,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- HVAC: 1 year (Required)
- Customer Support: 1 year (Required)
- Order Taking: 1 year (Preferred)
Language:
Work Location: In person