Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Under the Direction of the General Manager, manages hourly restaurant team including scheduling, cuts, service, counseling and training of staff.
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Touches all tables and guests to ensure 100% guest satisfaction and rectifies any negative impressions.
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Ensures standards for product quality and service are maintained at all times.
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Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate.
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Builds and maintains relationships with vendors.
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Monitors liquor costs and labor costs.
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Submits nightly reports on service, sales, labor & liquor costs, negative impressions, etc.
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Ensures restaurant is at or above Schulson Collective standards in terms of cleanliness; reports any Facilities repairs as needed.
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Maintains organized employee files to ensure compliance.
Supervisory Responsibility
This position is directly responsible for leading hourly staff within assigned restaurant.
Physical Demands
The employee must occasionally lift and/or move up to 25 pounds and occasionally push and/or pull up to 50 pounds. The employee will spend over 4 hours daily standing or walking.
Required Education and Experience
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Bachelor’s degree (BS/BA) Restaurant Management, Hospitality Management or related field preferred.
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2 or more years of experience in Restaurant Management
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Knowledge of industry trends, menu creation, coaching/training and building Restaurant Management teams.
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Knowledgeable of Microsoft Office products, DolceClock, OpenTable and TripleSeat.
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Excellent written and verbal communication and problem-solving skills
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Must be able to work flexible hours and days. Must exhibit top-notch teamwork and leadership.
For more information on Double Knot, please visit www.doubleknotphilly.com
For more information on the Schulson Collective, please visit www.michaelschulson.com
More detail about Double Knot - Philadelphia part of Schulson Collective
