Accounts Receivable Specialist
About Zoom North America
Zoom North America is a team of audio and video industry veterans and professionals dedicated to crafting innovative products for musicians, sound engineers, and content creators worldwide. Our lineup includes audio and video recorders, audio interfaces, guitar pedals, and more built with a passion for sound quality and creativity.
We are a collaborative, close-knit company where every team member’s contributions matter. You’ll work alongside experienced professionals in a stable, established company with a strong reputation in the music and commercial audio industry. If you want to grow your career in a place where your work has real impact, Zoom is the place for you.
Why Join Us?
- Stable, established company with a strong presence in the global music and audio industry
- Collaborative, supportive finance team where your contributions are recognized
- Competitive salary with a comprehensive benefits package
- Opportunity to grow within the accounting and finance department
Role Overview
The Accounts Receivable Specialist will manage all aspects of accounts receivable to ensure the department runs in a timely and effective manner. This role requires strong communication, teamwork, and a proactive approach to resolving payment issues and maintaining excellent customer relationships.
MAJOR RESPONSIBILITIES & ACTIVITIES:
- Establish and maintain strong working relationships with our customers
- Research and resolve account payment discrepancies
- Enter, review, balance, and post cash receipts to customer accounts
- Resolve customer payment issues through customer portals
- Receive and respond to incoming phone calls and emails in a timely manner
- Generate and email weekly customer statements to clients
- Process customer credit card payments
- Perform bank deposits using check scanner
- Provide support for additional projects as assigned
Required Qualifications
- 1–2 years of accounts receivable experience, or a related degree in Accounting/Finance
- Proficiency in Microsoft Office (Excel and Word) — required
- Strong analytical, problem-solving, and organizational skills
- Excellent verbal and written business communication skills
- Comfortable interacting with customers in a professional and courteous manner
- Ability to manage competing priorities and meet deadlines in a fast-paced environment
- Reliable, team-oriented, and eager to learn and contribute
Preferred Qualifications
- Experience with Microsoft Dynamics Great Plains and/or SalesPad
- Familiarity with customer payment portals or ERP systems
- Experience or comfort using AI and/or AI agents to improve workflow
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- How many years of Accounts Receivable experience do you have? In what industry/industries have you worked in Accounts Receivable?
Work Location: In person
