Job Overview
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring smooth daily operations and exceptional patient experiences. Your energy, attention to detail, and excellent communication skills will help create a welcoming environment where patients feel cared for from the moment they walk through the door. This position offers an exciting opportunity to utilize your administrative expertise within a fast-paced dental setting, supporting both clinical staff and patients alike.
Responsibilities
- Greet patients warmly and manage check-in/check-out processes with professionalism and enthusiasm
- Schedule appointments accurately using dental practice management software such as Eaglesoft or Dentrix
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing
- Collect payments, process billing, and manage patient financial records with precision
- Maintain accurate and confidential patient records in Electronic Health Record (EHR) systems like Epic, Meditech, or Athenahealth
- Answer multi-line phone systems efficiently while providing outstanding customer service and appointment coordination
- Assist with medical documentation review, intake procedures, and ensuring compliance with HIPAA regulations
- Support office management tasks including filing, data entry, and managing medical records in various EMR systems
Requirements
- Proven experience as a Medical or Dental Receptionist with clinic or dental office experience preferred
- Strong knowledge of dental terminology, medical billing, CPT coding, ICD-10/ICD-9 coding, and health information management
- Familiarity with dental software such as Eaglesoft or Dentrix; experience with Meditech, Epic, or Athenahealth is a plus
- Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing (10 key) skills
- Ability to handle sensitive patient information in accordance with HIPAA guidelines with integrity and discretion
- Exceptional phone etiquette, organizational skills, and attention to detail in a fast-paced environment
- Bilingual abilities are highly desirable to serve diverse patient populations
- Strong clerical skills including filing, documentation review, and managing medical records efficiently
- Knowledge of insurance verification processes, Medicare procedures, ICD coding standards, and medical administrative support practices
Join us in delivering outstanding patient care through energetic service and meticulous administrative support. We value dedicated professionals who thrive on making a positive impact in our patients’ lives while supporting the seamless operation of our dental practice!
Pay: $19.00 - $22.00 per hour
Benefits:
Work Location: In person
