Host/Hostess Job Summary
-
Greeting guests as they enter, and putting them on a waiting list as necessary.
-
Providing guests with menus and answering any initial questions.
-
Seating guests at tables or in waiting areas.
-
Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
-
Engaging with guests to ensure they're happy with food and service.
-
Responding to complaints and helping to resolve them.
-
Answering phone calls, taking reservations and answering questions.
-
A knowledge of the menu.
-
Helping out with other positions in the restaurant as needed.
-
Providing great customer service.
Hostess Requirements:
-
Ability to provide top-notch customer service in a fast-paced environment.
-
A positive attitude and ability to work well under pressure with all restaurant staff.
-
Does high-quality work while unsupervised.
-
Able to work in a standing position for long periods of time.
-
Able to safely lift and easily maneuver trays of food when necessary.
-
Willing to follow instructions and ask questions for clarification if needed.
-
Able to handle money accurately and operate a point-of-sale system.
-
Able to work in a busy restaurant environment.
-
Restaurant experience a plus.
Brand: Damon's
Address: 120 State Rt 93 HWY Hazleton, PA - 18202
Property Description: 200 - Hazleton PA
Property Number: 200
