Bliss Pediatric Dentistry is hiring a Dental Office Manager to run the front office of our growing pediatric dental practice in San Carlos, CA. From $32 per hour, depending on experience.
This is a hands-on front office role. You will be the person at the desk greeting families, answering the phone, scheduling patients, and running the business side of the practice: insurance verification, dental billing, claims, and accounts receivable. You will work directly with the doctor, which means the systems you build are the systems the practice runs on.
What you will do
- Front desk and patient scheduling: greet patients and parents, answer phones, schedule and confirm appointments, manage recall
- Insurance verification: verify dental benefits and PPO coverage before every appointment, review EOBs, and explain coverage clearly to parents
- Dental billing and claims: submit clean claims, work denials and appeals, post payments
- Accounts receivable: manage patient balances and payment plans, run collections, and keep AR current
- Practice management software: run day-to-day operations in our cloud-based dental practice management system
- Compliance and administration: maintain HIPAA and OSHA documentation, manage supply and vendor ordering
- Team support: as the practice grows, help hire, onboard, and train front office staff
What we are looking for
- 2+ years of dental front office experience. Dental office manager, front office lead, or treatment coordinator experience preferred
- Hands-on dental PPO insurance experience: PPO benefit verification, claims submission, denials and appeals, PPO fee schedules, and AR follow-up
- Experience with dental practice management software such as Dentrix, Eaglesoft, Open Dental, Curve, Denticon, or tab32
- Strong phone and communication skills, and real patience with children and their parents
- Organized and dependable, with the instinct to build a system rather than work a task list
Nice to have
- Dental PPO credentialing and fee schedule experience
- Pediatric dental experience
- Experience with cloud-based dental software (Curve, Denticon, tab32, CareStack, or similar)
- Denti-Cal or HPSM experience
- AADOM membership or FAADOM certification
Schedule and pay
- Consistent weekly schedule, discussed at interview
- From $32.00 per hour, depending on experience
Benefits
- Paid sick leave
- Paid holidays
- Continuing education allowance
- Paid AADOM professional membership
- Room to grow responsibility as the practice grows
Location
In person, San Carlos, CA 94070. Easy commute from Belmont, Redwood City, San Mateo, and the mid-Peninsula.
How to apply
Apply through Indeed with your resume and answer the screening questions. We review every application and respond to candidates who fit.
Bliss Pediatric Dentistry is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Pay: From $32.00 per hour
Benefits:
- Continuing education credits
- Employee discount
- Paid time off
- Professional development assistance
People with a criminal record are encouraged to apply
Application Question(s):
- How many years of experience do you have working in a dental front office?
- Do you have hands-on experience verifying dental insurance and submitting and following up on claims?
- Ability to commute to San Carlos, CA 94070
- Which dental practice management software have you used?
- What hourly rate are you looking for?
Work Location: In person
