Exlog is growing again.
Our premier solutions enhance organizational resilience by providing protective intelligence, crisis management, and security services worldwide.
This position is located at our Global Response Center, as a member of the Global Operations team, in Jacksonville, Florida.
The Response Coordinator is responsible for global risk monitoring and assisting clients with critical information and situational updates; writing intelligence briefs; operational mapping to support risk assessments, security operations and evacuations; and, utilizing advanced technology to monitor locations including geofenced assets . This position includes regular exposure to nights, weekends and holidays as part of a 24/7 global operations team.
All team members benefit from attending the Operations and Protective Intelligence training program while onboarding, in-service training and ongoing mentoring by team leaders and dept heads.
General Responsibilities
- Serve as a team member providing around the clock advice, guidance and assistance to clients worldwide
- Initiate operational support to protect client assets and save lives, when required
- Prepare case management reports to document actions undertaken
- Utilize proper information to format and summarize data that inform clients of potential risks to organizational assets during critical events
- Prepare and update operational maps
- Actively monitor, collect and process “all source” information to identify risks or the change in a client risk profile
- Conduct risk analysis to assist in the production of threat assessments and intelligence reports
- Support the Crisis Management Team with sustained communications and risk intelligence
Required Attributes
- Team Player
- Bachelor's Degree or equivalent job experience required
- Excellent oral and written communications skills
- Able to effectively respond to personnel experiencing dynamic/emotional situations
- Able to multi-task with great attention to detail and awareness of time management
- Foreign language knowledge is a plus
- Foreign travel and/or experience living abroad is a plus
Salary & Benefits
Salary, generous PTO program, 401(k) w/match, and other benefits will be discussed with candidates that pass the initial screening. Exlog Global is an equal opportunity employer.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
