Job Summary
We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your positive attitude, organizational skills, and technical proficiency will help create a professional and efficient environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.
Duties
- Greet members and guest in a friendly and professional manner.
- Check members in and verify memberships.
- Answer phone calls, texts, emails, and general inquiries about memberships and classes.
- Process new memberships, renewals, cancelations, and payments.
- Schedule new prospects.
- Sell gym retail and process using POS system
- Keep the front desk and lobby clean, organized and welcoming.
- Assist with opening and closing tasks.
- Handle member concerns or complaints
- Restock towels, bathrooms, and cleaning products.
Skills
- Excellent customer service
- Strong communication and interpersonal skills
- Cash handling and point-of-sale (POS) experience
- Basic computer proficiency
- Organization and multitasking
- Attention to detail
- Ability to work independently and as part of a team
- Dependability and professionalism
- Knowledge of fitness and wellness is a plus
Join us as a Front Desk Associate to be the friendly face that keeps our operations running smoothly! Your proactive approach and dedication will make a meaningful difference in our organization’s success while providing you with valuable professional growth opportunities.
Pay: $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
