To assist account directors, account executives and account managers in the day-to-day handling and maintenance of the mailing programs of assigned accounts. Provide administrative and professional secretarial support to the account services department.
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Input data into CJM, process changes to job. May include setting up new customers.
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Generate inventory, production count and other miscellaneous reports. Provide general follow-up assistance.
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Follow-up on material leftovers: Assist AM in supplying customers with leftover balance reports. Attain material disposition. Write transportation orders.
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Mailpiece preparation:
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Process customer samples
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Verify accuracy of production samples.
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Prepare customer samples for approval
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Assist in the preparation of internal production samples
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Verify and file production QC pulls
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Perform record keeping. Assist in sign-off preparation.
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Assist in preparing postage requests, postal reports and scan 3602’s.
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Prepare transportation orders to ship samples
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Prepare PDF’s for clients.
Assist Quote Team with scanning and filing. -
Backup telephone function. Provide switchboard/receptionist relief.
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Make hospitality arrangements, as required.
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Perform all duties in a confidential and professional manner.
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Complete special projects, as required.
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Comply with company rules and regulations.
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Maintain confidentiality of company-sensitive data.
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Implement a commitment to quality philosophy and recommend methods and procedures to reduce cost and/or improve operating efficiency of the department.
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Keep manager/supervisor informed of activities and situations that will impact the achievement of corporate or department goals and objectives.
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Perform other related duties as required to achieve the goals and objectives of the department and company.
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Associates degree plus 1-2 years of experience in a clerical position or equivalent experience
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Team oriented
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Detail oriented
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Excellent verbal and written communication skills
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Proficiency in Microsoft Office Word, Excel and Power Point
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Knowledge of word processing software
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Excellent organizational skills
