V2 Logistics, one of the fastest growing logistics companies in the nation, is excited to offer YOU the opportunity to join our team as a Customer Service Representative in Phoenix!
Are you a self-starter who is looking for a long-term career with a company that values their employees?
V2 Logistics is looking for individuals to join a fun and energetic team that is passionate about growing our business and offering our clients the highest level of service and support. Apply to become a Customer Service Representative today!
What we’re searching for:
· High school diploma (or equivalent)
· Must be able to work 10:00 AM – 7:00 PM
· Strong communication skills, both verbal and written (Bilingual-Spanish a plus!)
· Friendly, client-focused personality
· High attention to detail
· Comfortable in a fast-paced environment
· Basic computer skills
· Works well independently and as part of a team
What we offer:
· A fast-paced, supportive work environment
· Comprehensive paid training
· Overtime pay
· Departmental growth opportunities
· Employee recognition
· 10+ years of consistent industry growth
Benefits:
· 401(k)
· Employer match 401(k)
· Health and dental insurance
· Paid training
· Extensive time off policy
· Holiday pay
· Company lunches
As a Customer Service Representative, you can expect:
· Monday – Friday, 10:00 AM – 7:00 PM
· 8-hour shifts
· No nights or weekends required
· Excellent work/life balance
What you will do:
· Handle inbound and outbound customer calls
· Help with basic billing and account questions
· Working with dispatch to provide shipment updates
· Support sales and other internal teams as needed
· Deliver a prompt, accurate, and positive customer service experience
· Keep clear and detailed records of customer interactions, questions and concerns
· Help resolve customer questions or issues with thoughtful solutions and alternatives
· Maintain strong, positive relationships with clients
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V2 Logistics Corp. is an Equal Opportunity Employer
· All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
· Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
Work Location: In person