DESCRIPTION:
TECHNICAL
(Receptionist)
- Greets visitors, answers phones, processes mail and ensures a professional atmosphere in the reception area. May perform other tasks as assigned.
(Activity Assistant)
- Performs patient activities (therapeutic and diversional) for all residents in accordance with Federal, State and Company requirements.
- Carries out support tasks relating to patient activities correctly and on schedule.
- Ensures resident activity calendars and communications are updated and posted in a timely manner
as well as delivery and communication of patient mail daily.
- Participates in special resident events and outings ensuring necessary supplies are on hand and
returned appropriately.
ADMINISTRATIVE
- Attends all meetings an in-services as required.
(Activity Assistant)
- Updates and maintains resident activity records.
- Participates in meetings and ensures creation of necessary communications and documentation, as
required.
- Attends required meetings and in-service training.
- Assists with decorating center to reflect current season or holiday.
- Meets with consultants, as required.
QUALIFICATIONS
- High School Diploma
- Good verbal and written communication skills
- Ability to read and understand English for business necessity.
- Enthusiastic, motivated attitude.
- Good organizational skills
- Experience in office procedures including typing and filing.
- Good interpersonal skills.
- Ability to use own initiative with solid problem solving skills.
CONSUMER SERVICE
- Presents professional image to consumers through dress, behavior and speech.
- Adheres to Company standards for resolving consumer concerns.
- Ensures that all patient/resident rights are protected.
