Primary responsibilities of this position are cashiering, record keeping and registration activities for all programs of the College both credit and non-credit.
Working hours for this position consist of a 7.5 hour period per day (between the hours of 8:00am and 7:30pm), exclusive of a 1/2 or 1 hour lunch. These hours to be agreed upon between the supervisor and employee at the onset of employment. Position normally requires working Monday through Friday which includes one evening per week.
The position may require additional evening and weekend work on occasion with the Employee having the option of working this time in addition to or in lieu of regular hours.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or general education degree (GED)
2. Experience using internet software, spread sheet software; data-based programming and word processing software and proficiency in typing (Must be able to type at least 35 wpm) and keyboarding. Experienced in the use of Microsoft Office products (Word and Excel). A skills test may be required. Must be able to learn how to use College’s Administrative software system.
1. One year of data entry experience
2. One year of bookkeeping and/or cashiering experience
3. Secretarial experience helpful
4. Proficient in the use of a calculator and/or adding machine
5. Bilingual: English / Spanish
To perform this job successfully, an individual should have knowledge of internet software, spread sheet software; data-based programming and word processing software and proficiency in typing (must be able to type at least 35 wpm) and keyboarding. Experienced in the use of Microsoft Office products (Word and Excel). Must be able to learn how to use College’s Administrative software system. A skills test may be required.
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Excellent communication skills and the ability to establish and maintain rapport with customers, staff, and students.
1. Perform student registration functions in accordance with institutional standards and practices.
2. Perform cashiering and related functions in accordance with institutional standards and practices.
3. Perform record keeping functions in conjunction with cashiering, registration and other office functions.
4. Maintain courses and sections as required.
5. Maintain accurate information on all aspects of student records.
6. Provide office coverage.
7. Perform office functions such as correspondence, copying, record keeping, etc.
8. Perform record keeping such as journal entries as needed.
9. Research, analyze, maintain and report on student accounts as needed.
10. Provide professional and pleasant customer service to all individuals. Provide accurate and timely service to all individuals.
11. Provide routine direction to Work Student Program employees assigned to the area.
12. Assist with student refund and related procedures.
13. Assist in the de-registration process.
14. Manage confidential and sensitive information in an ethical and professional manner.
15. Ensure all security procedures (including safe locking procedures) are consistently applied in accordance with institutional standards and practices.
16. Perform other related duties as assigned by your supervisor.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
https://www.racc.edu/about-racc/clery
Reading Area Community College (RACC) is an accredited, comprehensive, open-enrollment education institution that provides the following: Associate degree, Certificate and Diploma Programs; career-focused training; transitional coursework; skills training for business and industry; personal enrichment programs and public service activities. Sponsored by Berks County, the College provides affordable access to meet identified community educational needs. Students from every age, race, religion and many different countries throughout the world choose to study here. Those who are seeking degrees at the college are attracted to programs like nursing, respiratory care, criminal justice and business. Other people pursue individual courses to brush up on a skill or interest, or pursue certification in a variety of subjects. The Community Education/Workforce Development division offers programs like dental assisting, home health aide and GED preparation.
