The Systems Administrator, Infrastructure is responsible for the administration, maintenance, support, and optimization of core enterprise services and operational technologies. This role serves as a technical resource for Microsoft 365, Exchange, Configuration Management Database (CMDB), print management, eFax services, and related infrastructure platforms. The position provides Tier 2 operational support, resolves escalated technical issues, and ensures critical business systems remain secure, reliable, and highly available.
The Systems Administrator works closely with Service Desk, Infrastructure, Security, and Engineering teams to maintain operational excellence while driving continuous service improvements across the enterprise.