The Parts Coordinator is responsible for ensuring the timely availability, tracking, and distribution of parts and materials to support manufacturing operation/customers This role works closely with purchasing, inventory control, and production teams to maintain efficient workflow and minimize downtime due to parts shortages.
- Monitor inventory levels and maintain accurate records of parts and materials
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Perform inventory counts and process adjustments as needed
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Coordinate the ordering and replenishment of parts, including placing procurement orders with suppliers
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Process quote requests and customer purchase orders (POs) accurately and efficiently
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Gather required intake information via email or telephone from customers and internal teams
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Ensure production teams have the correct components available on time
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Track incoming shipments and verify accuracy of received goods
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Support warehouse operations including receiving, picking, packing, and shipping
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Prepare required documentation for domestic and international shipments
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Maintain and update part numbers, inventory data, and documentation in ERP systems
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Identify and resolve discrepancies such as missing, damaged, or incorrect parts
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Handle customer and internal issues including credits, reimbursements, and warranty claims
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Perform accounts receivable follow-up as needed
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Collaborate with suppliers, purchasing, and warehouse teams to manage supply chain issues
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Communicate critical shortages, delays, or order updates to customers and internal stakeholders
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Analyze inventory and usage trends to support reporting and decision-making
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High school diploma or equivalent required with 3+ years of relevant experience in manufacturing, inventory, logistics, or customer service; or an associate degree in a related field, preferred.
- Technical or mechanical understanding is a plus
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Experience using ERP or inventory management systems (SAP, Oracle, etc.) preferred
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Proficient with computers and software including Microsoft Office, Outlook, and ERP systems
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Strong attention to detail and commitment to accuracy
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Creative, proactive, and idea-driven approach to problem-solving
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Strong interpersonal and organizational skills with a focus on quality of work
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Effective time management skills in a fast-paced environment
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Excellent analytical and reporting skills
