Description:
Description
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Home Care Branch Manager assumes management responsibility for the fiscal and operational activities of the home care agency. He is responsible for long-term planning, organizing, directing, and staffing of the Agency.
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Home Care Branch Manager plans and develops, recruits and interviews management personnel, and establishes procedures for measuring quality care and organizational performance.
Reporting Relationship
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Reports to Area Manager/COO
Responsibilities/Activities
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Has the authority for managing Agency business affairs and general operations.
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Ensure the Agency complies with all relevant federal, state, and local laws.
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Be familiar with, and maintain Agency rules, policies, and procedures.
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Familiarize all employees, including those on contract, with Agency rules, policies, and procedures.
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Maintain written service agreements, including financial arrangements, with other service providers for relevant services required to meet client needs.
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Identify critical issues that may affect the Agency.
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Delegate and organize branch functions and define employee accountability requirements.
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Provide leadership and consultation to branch personnel.
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Hold regular management and staff meetings to ensure efficient operation and communication to and from all levels of the branch.
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Recruit, select, hire, and provide initial orientation to office personnel.
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Coordinate with the Director of Compliance on Performance Improvement Program activities.
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Oversee a continuous in-service training program and competent supervision to improve employee efficiency and client care.
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Complete, maintain and submit reports and records to Area Manager/COO on a regular and as-needed basis.
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Conduct informal and formal performance appraisals on office personnel upon completion of probation, annually and on an as-needed basis.
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Perform other duties as requested by Area Manager/COO.
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Designate, in writing, a qualified employee to act in their absence.
Requirements:
Required Skills/Abilities
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Ability to demonstrate effective interpersonal relations.
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Ability to effectively communicate orally and in writing.
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Ability to gain respect and cooperation.
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Ability to inspire and motivate subordinates.
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Ability to direct work groups toward a common goal.
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Ability to oversee the work of subordinates. Ability to resolve conflict.
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Ability to identify problems and determine effective solutions.
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Ability to apply reason and logic to identify strengths and weaknesses of possible solutions.
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Ability to work independently and in cooperation with others.
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Ability to provide advice and consultation to others.
Qualifications/Education
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An individual with training and experience in home care/services delivery/administration or a related company.
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One (1) year of supervisory/administrative experience in home care/services or related program.
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Must have a criminal background check.
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Must be able to effectively communicate in English.
